PROJECT MANAGER SCREEN STAYS LOADiNG

  • Resolved rdhornst

    (@rdhornst)


    6 years ago

    i use Divi Builder for my WP Site and just purchased your software and premium in confidence. However the project manager screen never opens and stays indefinitely on progress outline of sections. In addition, I can’t even create a project, as nothing shows up after clicking (other fields disapear that were typed and askes to type again. ARE there any wp theme incompatibilities? Hopefully not, as I like how your plugin looks and would like to become a long term customer. please advise ASAP, thanks!

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  • Nazmul Hassan

    (@nazmulhassann20)

    Hello @rdhornst,

    Thanks for reaching out! I hope you are doing great ??

    Your problem is not related with any default settings of Project Manager and it seems like a third party script or permalink is creating the problem. However, would you please check a few points mentioned below?

    01. Is WP JSON enabled at your WordPress site?
    02. Is your permalink set up for pretty URL?
    03. Is there any third party javascript library conflict?

    If the above points are working fine then we need to check your website. In that case, you have to send a direct email by using this form. Our team will review and solve your problem.

    Cheers!

Viewing 1 replies (of 1 total)
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