Progress bar does not update when remove/add products in cart

  • Resolved Serefor

    (@serefor)


    5 months ago

    Hi there!

    I have a problem with the progress bar in the shopping cart.

    Everything is working fine, but when a product is added or removed from the cart via the “Quantity” field, the bar does not update.

    So if the user came to the cart and had free shipping because it met the requirements, but decides to remove a product and no longer meets the requirements, the progress bar still shows the message “You have free shipping!

    Is there a way to update the bar when performing these actions? Even if it forces a reload of the shopping cart instead of the AJAX function.

    Also, I wanted to ask if there is a way to keep the progress bar full when the free shipping requirements are met, i.e. the message appears and the full bar below it.

    Thanks for your help!

    • This topic was modified 5 months ago by Serefor.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Marin Matosevic

    (@marinmatosevic)

    Hi,

    Could you let us know if you are using the free or pro version? Additionally, please share a link to your website so we can check the issue directly.

    The progress bar should update when the cart updates upon quantity change. However, there may be some edge cases where customized cart/checkout templates have their own update logic. We’ve recently encountered a similar issue with another customer, and a simple solution was to trigger a cart reload with JavaScript when the quantity buttons were clicked.

    Regarding your second question, it’s possible to keep the progress bar full when the free shipping requirements are met. This would require a bit of technical knowledge to hook into a filter and output custom HTML. We can certainly help with that, but we would need to check your website to provide more specific guidance.

    Thanks for reaching out!

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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