Progress bar cannot reach 100%

hi Duy

Do you use lastest version ? free/pro?
thanks, alex

how many orders did you try to export ?

Hello Alex,

I’m using latest free version. Number of record is now reaching 2500

Thanks,
Duy

hello Duy

Could you set date filter to reduce # of exported records? Will you get file ?

Below 100% is 0%? 60%?
thanks, alex

Hello Alex,

Reduce number of record could get file.

It stop at a fixed %, let’s say 72%. If disable other plug-in (jetpack, for example) the % will increase, like 92%. I think it has something to do with server resources. I have 3 wordpress host on my friends’s digital ocean droplet.

Thanks, Duy

• This reply was modified 8 years, 6 months ago by tranducduy.

hi Duy

Do you see any errors in error.log ? Or in javascript errors (in console) ?

Hello Alex,

I see 500 – Internal Server Error

https://giaonhot.com/wp-content/uploads/2016/09/2016-09-08-1.png

• This reply was modified 8 years, 6 months ago by tranducduy.

Could you check Apache logs?

https://unix.stackexchange.com/questions/38978/where-are-apache-file-access-logs-stored

Hi Alex,

It look likes memory exhausted

[Thu Sep 08 21:10:21.626807 2016] [:error] [pid 15407:tid 140290853652224] [client 128.199.79.201:60506] FastCGI: server “/usr/lib/cgi-bin/php5.fcgi” stderr: PHP message: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 64 bytes) in /var/www/html/giaonhot/wp-includes/wp-db.php on line 1832

could you edit file /woocommerce-order-export/classes/class-wc-order-export-admin.php ?

find

var $step = 30;

replace with

var $step = 10;

Hello Alex,

It did not work. Export speed is very slow and still got error in the end.

Is the number of record too much to handle or server memory is too small ?

Thanks,
Duy

hi Duy

Please, revert value back to 30.

Could you add this line to functions.php ?

ini_set(‘memory_limit’,’256M’);

I think there is plugin which eats memor
thanks, alex