Profuct categories not found

  • Hello there, I have created some product categories and assigned certain products to it. I did as well the basic troubleshooting, yet when I click on customize -> Widgets -> and try to add Products by categories sidebar, it shows me that I don’t have any. I’ve read here that it might take up to few days for them to appear, yet I face the same issue. I would appreciate any help. Thanks

    The page I need help with: [log in to see the link]

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  • AddWeb Solution

    (@addweb-solution-pvt-ltd)

    Hi @4aureu,

    I’m sorry to hear that you’re facing issues with your product categories not showing up in the WordPress sidebar. Based on the information you provided, it seems like you’ve already tried some basic troubleshooting steps. However, I can provide you with some additional suggestions that might help:

    Check if the product categories are enabled in the WordPress sidebar. You can do this by visiting the Appearance > Menus page in your WordPress dashboard and clicking on the Screen Options button at the top right corner of the page. Then, make sure that the Product Categories option is checked.

    Check if the product categories are assigned to any products. You can do this by visiting the Products > Categories page in your WordPress dashboard and checking if the product categories are assigned to any products. If not, you can assign them by editing the product and selecting the appropriate categories.

    Check if the product categories are displayed in the WordPress sidebar. You can do this by visiting the Appearance > Widgets page in your WordPress dashboard and checking if the Products by Categories widget is added to the sidebar. If not, you can add it by dragging and dropping it to the sidebar.

    Check if the product categories are displayed in the WordPress sidebar on the live site. You can do this by visiting your live site and checking if the product categories are displayed in the sidebar. If they are, then the issue might be with your local installation.

    Hope this helps! ??

    Check if the product categories are assigned to any products. You can do this by visiting the Products > Categories page in your WordPress dashboard and checking if the product categories are assigned to any products. If not, you can assign them by editing the product and selecting the appropriate categories.

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