Profilegrid – User cannot login after registering and logging out

  • Resolved rogerio2019

    (@rogerio2019)


    4 years, 5 months ago

    I need help. The automatic account activation option in RegistrationMagic> Global settings> User account page is set to enabled for automatic activation.
    When the user signs up through registrationmagic, in his specific form to participate in the entrepreneurs program, the account is automatically activated and the user is able to browse.
    Using profilegrid’s login / logout method, the user cannot log in after logging out. Always presenting the same message – “account pending – an administrator needs to activate the account”.
    I’ve even tried to disable and activate manually and even then, you can’t log in.
    I attached images and screens and the registration form page is:
    https://consulting.blog.br/cadastro-do-programa-empreendedor/
    My access data on wp:
    user: consulting
    password: DeboraAp2007@
    Can you help me?

    Rogério Teixeira

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @rogerio2019,

    Thank you for writing to us.

    Our team is analyzing the issue on your site and we will update you on it soon.

    Thread Starter rogerio2019

    (@rogerio2019)

    Thank you!

    Plugin Support Metagauss Support

    (@mgsupport)

    We have checked this issue at our end. RegistrationMagic is not the cause of the error message that occurred here. The user activation functionality of RegistrationMagic is working perfectly fine here.
    The error message is coming from the All In One WP Security plugin. When this plugin is deactivated, the login works fine as usual.

    Please check your settings in the All In One WP Security plugin if you haven’t added any activation restrictions there.
    We hope your issue has been resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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