ProfileGrid Custom Registration Forms

  • Resolved yungrevolution

    (@yungrevolution)


    1 year, 11 months ago

    When a user registers using the custom ProfileGrid group registration form, it says that the user has already been created and that the email has already been used when it hasn’t. It will then redirect properly and allow the user to login/go to their profile. How can I stop the message from displaying “user already created”?

    The page I need help with: [log in to see the link]

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  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @yungrevolution,

    Could you please check it after deactivating all other plugins on the site, except for ProfileGrid? Then check if the issue is still there.? ?

    In case the issue is resolved after deactivating all other plugins, you’ll have to find which plugin is conflicting with ProfileGrid and keep it deactivated. You can check this by activating the plugins one by one and recreating the issue in ProfileGrid with each activation.? ??

    If still issue persists, we will need more information to provide the best possible solution. Please get in touch with us directly using?this form.

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