• Resolved 3dxchatstore

    (@3dxchatstore)


    Hi i have brought the premium+ and kinda worry if this doesn’t turn out well for me.

    First i dont see the option to download Profilegrid premium version in my purchase, second is, whenever i turn on the profilegrid plugins, the website will go into error mode : this website redirect you too many times. And website is inaccessible by all users.

    In my website, i use woocommerce my account, and login. So in profilegrid global setting>General setting, i put profile grid registration page, login page, password recovery page all back to woocommerce my account. And it ends up in this error.

    I dont want to confuse the users with Profilegrid registration, logins and so on. I just want to remain the same login as before, and use profilegrid group features to enhance my website social activity. I am looking forward to seek for your assistance in this issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello 3dxchatstore,

    Thank you for writing to us.

    We are sorry to hear about the issues you had to face with our plugin.

    ProfileGrid premium extensions form the Premium Plugin package. Once installed, these extensions add and enhance ProfileGrid core plugin features. Extensions are installed just like normal WordPress plugins using the upload method.

    The redirect error is related to the settings of pages in ProfilGrid. To use the Woocommerce login page, please select the page for the option “Login Page” from “ProfilGrid >> Global Settings >> General” in the dashboard. The same way also configures the option to redirect after the login page in settings. This might help you.

    If still, you face the issue, please raise a ticket here in order to allow us to assist you.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello,

    We have replied to the ticket raised by you on our support portal. Please check and do write to us in case you need any assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
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