Profile update

Hi @elylou

Try to do a quick conflict test so we can rule out any conflicts and see if it helps.
Here is the doc on how to do a conflict test if you are not sure how to do it.

Thanks

i have found the problem
Messages on my console

“setupDomListeners : dom element should be an existing dom element [object Object]”

[Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive. See https://www.chromestatus.com/features/6662647093133312
y @ tc-scripts.min.js?ver=2.1.11:1

can you help me understand

Hi @elylou

Can you please change the theme to Customizr to something default like TwentyNineteen and check if the issue is still there.

Thanks

Hi
i have use “Twenty Seventeen” but it’s the sample result!

I can’t refresh my profile information.
on the button I in forbidden sign ?

can you contact me on my mail adress : [email protected]

error in console
“setupDomListeners : dom element should be an existing dom element [object Object]”
5[Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive. See <URL>

Hi @elylou,

Can you please try to temporary disable all your plugins except Ultimate member and see if this issue goes away.
Please also attach the screenshot of this issue.

Regards.