Profile picture breaks dashboard

  • Hello, I recently uploaded a picture which was too big for my profile picture on wordpres. It has completely destroyed my dashboard, I can’t see or click on anything, it is all white. I’ve tried multiple times to remove it but everywhere I click all I see is a white screen.

    I’ve gone in through FTP to try and delete it manually, but it gets permission denied. I try to change the file permissions on the image, permission denied. I’ve tried replacing the image with a smaller one, permission denied.

    Please somebody let me know how I can remedy this situation? The website still loads fine, but once I’m signed into the dashboard I can’t use it at all.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter blissfarm

    (@blissfarm)

    I’ve also tried in multiple browsers.

    Here’s what I see when I log in now.

    https://imgur.com/5GnjfWP

    I just need to delete the picture I set for my profile pic. It happened right after.

    Thread Starter blissfarm

    (@blissfarm)

    Is there a way to change the file permissions inside the uploads folder?

    lisa

    (@contentiskey)

    are there other plugins that are active that might have a conflict?
    can you try disabling or removing plugins via FTP?
    which theme are you using?

    Thread Starter blissfarm

    (@blissfarm)

    So i ve started deleting all my plugins. still no change. please there must be a way to just erase one image no?

    lisa

    (@contentiskey)

    do you have access to get into the database instead to see if you can pin point the problem item?
    be sure you have a backup before looking around in database.

    If you can temporarily squeeze this in the css, all images will be hidden and give you a chance to work on the problem. Try to put it an the end of the last style sheet to load.

    img {display:none !important}

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Profile picture breaks dashboard’ is closed to new replies.