Profile Page Confusion

  • Resolved bbua97

    (@bbua97)


    8 months, 2 weeks ago

    Hey there,

    please try to explain me how the profile page is intended to work, because I don’t get it. I want to make a form available where logged-in user’s can change or edit their profiles. So I have a custom page where I place the [profile_newsletter] form. If I go to this page it says “No subscribers found”. If I add the query parameters from the profile URL to the page it works. So my question is do you provide any filters that I can add the required parameters to my custom profile url? The next thing is if I change anything and save, the form redirects me to the default newsletter page but this one should be accessed and used only if anybody uses the link in the email.

    I just don’t get it…

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter bbua97

    (@bbua97)

    If you could provide me with filters on how to get the query parameters for the current logged in user and also a filter where I can speficy the form action url if the user is logged-in I can work with it.

    Thread Starter bbua97

    (@bbua97)

    Ok it’s even more confusing now. It seems I don’t need the parameters for the profile_newsletter shortcode but it only worked, as I subscribed myself (admin) for the newsletter. There is still the problem that If I click on save, I get redirected to the default public newsletter page which is not how it should work for the logged-in users after doing some changes on their profile form.

    Thread Starter bbua97

    (@bbua97)

    Also if i try to manual enroll myself in the backend, the form says “No subscribers found”.

    Plugin Support Michael Travan

    (@michael-travan)

    Hello @bbua97, and thanks for using our plugin. I will try to clarify things here as I totally get this can be a little bit confusing. So, here’s how profile page currently work:

    • You can have a single “service” page, with the tag [newsletter] in it, which will be used for every service message to your subscribers as well as profile page. Or, you can set up a custom profile page, with the tag [newsletter_profile], which is what I assume you did.
    • If you went with the latter, when someone reach that page various checks may happen: if you’re a logged in user, the plugin checks if there is a correspondence with a subscriber (using user_id, not email address) and if found, it will show the profile page of that subscriber. If there’s not, a “no subscriber found” message will be shown. This is why that page started working for you as soon as you subscribed to your own newsletter.
    • We will take a look at what happens once somebody edits their profile info and click save, this may be a bug from our side.

    I hope I made things clearer for you, if not, I’m here to help.

    Thanks,
    Michael

Viewing 4 replies - 1 through 4 (of 4 total)
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