• Resolved gchristo

    (@gchristo)


    Hi,

    I found the display of the LinkedIn profile images helpful because we have a profile there that we can longer access are are trying to deprecate. In fact, I do not believe one of the Company profiles should be showing up in the list since we do not have admin access to that profile (company page: The Fennec)

    But with the latest update the profile images are not showing up so I cannot tell which one to select for posting. There are 2 listings for The Fennec.

    There may be two issues here:

    1. why is a profile appearing that we do not have admin access to
    2. why are the profile images no longer displaying (this would be fine if number 1 was resolved such that we only saw pages we had access to)

    Thank you for your attention to this issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @gchristo,

    The API endpoint we call to LinkedIn only pulls pages you have admin access over. So it really shouldn’t show any other pages. The page(s) that it is showing, do you have any kind of access to it (like non-admin access)?

    You can also try deleting all the plugin settings by going to the “Help” tab and then going to the question: How do I clear all plugin settings? and then clicking the link and waiting 5 seconds. You can then re-authenticate and see if these companies are still showing up.

    On my end, I am not able to repeat the profile image not showing up. So I may need to get back to you on this.

    But do keep in mind, if you have 2 company pages showing up for example, in the “Profile Selection” tab you can just not select it here. Because in this tab you choose what profile and/or companies you want to use with the plugin. Then in the “Sharing Options” tab you can select the default profiles you want to share with. If you just don’t select the profile and/or company in the Profile Selection tab then you just won’t see the profile and/or company across this plugin. I hope that makes sense. Thanks

    Thread Starter gchristo

    (@gchristo)

    Thank you for looking at this. I cannot repeat the profile image thing either….this morning the icons are showing up and I did nothing but login to the site. Go figure.

    But I still am seeing access to a profile that we have no admin access too. Very strange but I can ignore it now that I can see which profile is which.

    Thanks again!

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @gchristo,

    Good to hear ?? Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Profile Images no longer showing in Profile Section’ is closed to new replies.