• Viewing of profiles is available for everybody and guests can normally browse profiles – except for my own (the main account tied to the site).

    It appears to be tied just to my own profile, though I don’t know why as I have run extensive debugging to exclude:

    – Other plugin issues (it’s definitely UM)
    – Core WP settings (nothing out of the ordinary)
    – User roles (other members have same native/um roles and guests can normally view their profile)
    – Custom code/fucntions.php/templates/child theme

    As a guest, my profile cannot be accesed neither by link, member directory or direct URL typing, it just redirects the user to the homepage. I have gone over all the settings, what am I missing? What is this related to?

    If somebody has had a similar issue, please let me know. Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @achiever23,

    Have you checked your account page -> Privacy tab and Profile Privacy settings?

    Regards.

    Thread Starter achiever23

    (@achiever23)

    Yes, I’ve double-checked all settings. Privacy tab is turned off altogether.

    Thread Starter achiever23

    (@achiever23)

    Anything else that might affect this? I’ve combed through all settings a hundred times and can’t figure this out for the life of me. Is it possible to somehow override it in my functions.php?

    Any help would be much appreciated.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @achiever23,

    Can you please try to create a new User page and profile form and see if this helps.
    Don’t forget to assign new user page in Ultimate member -> Settings -> Setup.

    Regards.

    Thread Starter achiever23

    (@achiever23)

    Thank you for the reply. I have tried what you suggested, but the problem persists.

Viewing 5 replies - 1 through 5 (of 5 total)
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