Profile Form Not Working

Hello @bamboo-media

Try to do a conflict test – https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test.

Regards.

I’ve tried this but the problem persists. All I get is the top part of the profile form, which includes the thumbnail image and the user name.

@bamboo-media

Enable PHP error logging if the debug will give some more info about this issue.

Read this guide: “How to enable debug logging”

https://docs.ultimatemember.com/article/1751-enable-debug-logging

You will probably get a PHP log file with notices and errors in this file:
.../wp-content/debug.log

Post the content of this file here in the Forum and we can give you the PHP error explanation. For best formatting use the Forum’s CODE format.

I’ve enabled error logging but nothing is logged when I view the form.

@bamboo-media

Look at your Browser web Console if you have any JavaScript errors.
Mouse right button click, select Inspect then Console in the Menu.

Already done that – no errors, only this:

JQMIGRATE: Migrate is installed, version 3.4.1

This is all I see:

@bamboo-media

Do you have any custom code in your active theme’s functions.php ?
Have you made any customization of the Profile template ?

• This reply was modified 8 months, 1 week ago by missveronica.

No changes to functions.php (i’ve tried reverting back to standard theme too). I do have some template overrides but haven’t changed these in weeks (way before it stopped working)

I have renamed the custom templates to disable them but it hasn’t made any difference

@bamboo-media

Try to do a “Re-check templates” at UM Settings -> Advanced -> Override templates

Already tried that – no difference

@bamboo-media

What happens if you try to edit your Profile page?

That works OK – I can see the custom fields

@bamboo-media

Do you have any caching plugin or web hosting caching?