Profile form buttons not working

  • Resolved paulgyuro

    (@paulgyuro)


    1 year, 6 months ago

    Hello,

    In a custom profile form I set up, suddenly after a recent update, the radio buttons are not clickable and image upload buttons are invisible. These were previously working fine.

    After disabling all plugins, the problems still persist.

    I then used a troubleshooting plugin called “Health Check and Troubleshooting” which put the site into safe mode. When in safe mode, the problems are no longer present. One thing I noticed is that in safe mode, the theme I am using, which is “Hello Elementor” seems to also be deactivated by the troubleshooting plugin. However, I can’t be sure that the conflict is with the theme because I don’t know what else was deactivated by the troubleshooting plugin when in safe mode. Also, I absolutely cannot switch to a different theme, because using a different theme breaks my Elementor-coded website.

    I also tried rolling back my version of Ultimate Member to Version 2.6.7 This also solves the problem, and this is where my site stands at the moment. However, I would like to be able to be running the most recent update of UM on my site.

    Please let me know of there is anything I can do to resolve the issue.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • @paulgyuro

    This sounds like this issue reported here.
    Resaving the disabled fields in UM Forms Builder version 2.6.10 may help.

    https://github.com/ultimatemember/ultimatemember/issues/1283

    Thread Starter paulgyuro

    (@paulgyuro)

    I resaved the disabled fields in version 2.6.10 as suggested and this appears to resolve the issue at the present time.

    I noticed that in the disabled fields, “Is this field required” had been somehow changed to unchecked when I had previously set them to checked. Neither I nor anyone else changed this setting. Hopefully this information could help your developers when working on resolving this bug.

    Best,

    Paul

    Plugin Support andrewshu

    (@andrewshu)

    Hello @paulgyuro

    Did you solve this issue?

    Regards.

    Plugin Support andrewshu

    (@andrewshu)

    Hi @paulgyuro

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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