Profile Extra Field Phone number missing after update

  • Resolved kstavrov

    (@kstavrov)


    2 years, 8 months ago

    Dear support,

    I am using Profile Extra Field plugin for couple of weeks now. I have added 1 just 1 custom field for now and it was working without any trouble. I have denied free user registration, new users can be added only from admin panel. Since the last update 2 weeks ago, the custom field I have added is missing when I try to register a new users via the admin panel (https://drstavrov.com/wp-admin/user-new.php). Can you help me fix this?

    Thanks in advance,

    Best regards,
    Konstantin

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support andrewsupport

    (@andrewsupport)

    Hi Konstantin,

    Could you please specify what “Field Properties” options you set for your custom field and for what roles you make it available, editable, and visible?

    Thread Starter kstavrov

    (@kstavrov)

    Hello,
    Field Properties is set to Available for all roles; Editable and Visable is not selected for any of the roles.

    Plugin Support andrewsupport

    (@andrewsupport)

    Hi Konstantin,

    Could you please make this field Available, Editable, and Visible for roles for that you want to use this field?

    Thread Starter kstavrov

    (@kstavrov)

    Hey there,

    Now it works as usual.

    Thanks!

    Plugin Support andrewsupport

    (@andrewsupport)

    Hi Konstantin,

    We are glad that everything is fine now. Feel free to contact our support team with any questions in the future. For more convenience, you can do it via our Help Center (https://support.bestwebsoft.com/) in order to receive a faster reply.

Viewing 5 replies - 1 through 5 (of 5 total)
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