Profile display name not showing – username is showing

Hi @jgoldbloom,

Can you please do a conflict test on the theme first and then plugins and see if it is caused by a conflict. You can click the link for directions on the plugin/theme conflict test:

https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test

Thanks.

After a thorough conflict test it’s still happening and seems like a bug.

• Switched to twenty-seventeen (and WP 4.7.3) out of the box — unmodified theme
• Disabled all plugins except UM
• Cleared browser cache along each step

Please investigate.

Hi @jgoldbloom,

Can you please try changing the option in Admin > UM > Settings > Users > User Display Name to First name & last name.

Thanks.

I did not know that option existed, that resolves the issue, thank you.

Please niote, with all due respect, WP already has this option – I am perplexed UM was built with an override – seems over engineered in my opinion regarding this setting. And, your last response was much more targeted, far more sensible and better for time management for both of us than the SOP conflict test response. If this was a complex issue, that would be proper. This is not.

Sigh, but thanks.

Thanks for letting us know!

Now the upper case first/last setting for display name in the same UM options area does not work – I easily resolved this with CSS but just letting you know. I am moving on – thanks again.