Profile connect doesn’t work properly

  • Resolved fisarmilano

    (@fisarmilano)


    11 months ago

    Hi,

    I’ve bought Pro versione and setup the addon Profile connect, hoping that all existing users could use USer registration features.

    I’ve got a multisite wordpress so the are many users around different sites.

    In the /sommelier minisite I installed UR and created a form to get data from users, but it’s ok only for new user that haven’t got any existing email in the wordpress db.

    If I add an existing user to /sommelier minisite I can assigne the UR form and update the new fields presented, but that user doesn’t compaare in the UR list of user that can be downloaded.

    If I try to import UR asks for each *mandatory fields!

    What’s wrong in my use of UR?

    Is it possible to permit to existing user to fill the new UR form and then been downloaded?

    Br,

    EM

    The page I need help with: [log in to see the link]

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  • Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi there,

    Thanks for writing in.

    It seems that you are using a premium feature of the plugin, and here we provide support for the free feature only. Could you please create a premium support ticket from here? We’ll be happy to assist you further with any questions or inquiries you may have.

    Regards!

Viewing 1 replies (of 1 total)
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