Professional and Easy

I have been using Row Seats for two MainStage productions now. I admit, I found it a little tricky to figure out the seat configuration within the Excel Spreadsheet, but their support is great. They usually respond to questions within the hour. So I just simply kept asking questions until I had it all set… and the result was a successful ticketing process online that customers raved about. We are a non-profit theatre company in the Providence area, and the theatre we use is an old 1400-seat 1920s Silent-Movie film house. It’s amazing, but those are ALOT of seats to work with! This plugin makes it easy and professional.

This year, our second year using it, we had a few minor glitches getting it up and running, but all were on my end. And again, they answered all of my questions in a timely manner, even late into the night. We sold 400 tickets in 4 days, and our customers are very impressed!

I encourage those of you trying it out to stick with it- ask questions if you are confused. They will get back to you. And once you get the hang of how it needs to be set up, it is pretty straightforward from there. Definitely don’t give up if you don’t get it at first!