Products Won’t Sync From WooCommerce To Zettle

Hi,

Just installed this plugin and seem to be having the same issue far too many people are having – products won’t sync from WooCommerce to Zettle.

I installed the plugin, ran the setup in settings. Each time I clicked on a button to go through the 6 step setup process I would get a blank page which I had to reload (and confirm form submission). At the end of the process I get the message that my products will automatically sync between Zettle and WooCommerce, especially if I update or add a product.

It doesn’t.

On the products page under the Zettle Status column I just get the message “Not Synced – Syncable” for all my products.

And when I go to my Zettle integrations page on my account it reports that I have none connected, leaving me to assume that I am not, in fact, connected to Zettle.

When I click on the WooCommerce button on the integrations page it just takes me to the download page. There’s nowhere where I can do anything to try and fix this issue. In Woocommerce, the only option I have is in the Zettle Integration tab for each product to decide if the product is to be synced to Zettle or not.

There also appears to be no way to try and manually sync products between the 2 programs.

While I appreciate this is a free plugin and not a paid one it is very frustrating that my products won’t sync. I am supposed to be going to a trade show in a few weeks, I’ve just spent several hundred pounds on Zettle hardware to enable myself to take card payments and this problem is extremely frustrating.

Kind Regards,

Shaun

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