Products Thumbnail are not alligned

Hi there,

Just to check, are all the source images of the same size and orientation? Alternatively, have you tried regenerating the image thumbnails under WooCommerce > System Status > Tools > Regenerate Thumbnails?

If you’ve done all of that but are still coming up short, please share a copy of your system status report as found under WooCommerce > System Status here.

Thanks!

### WordPress Environment ###

WordPress address (URL): https://www.localhost.com
Site address (URL): https://www.localhost.com
WC Version: 3.6.5
Log Directory Writable: ?
WP Version: 5.2.2
WP Multisite: –
WP Memory Limit: 1024 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.19
PHP Post Max Size: 512 MB
PHP Time Limit: 3000
PHP Max Input Vars: 100000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.24-MariaDB-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.6.5
WC Database Prefix: lchst2_
MaxMind GeoIP Database: ?
Total Database Size: 92.03MB
Database Data Size: 81.50MB
Database Index Size: 10.53MB
lchst2_woocommerce_sessions: Data: 0.08MB + Index: 0.00MB
lchst2_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB
lchst2_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
lchst2_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
lchst2_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
lchst2_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.00MB
lchst2_woocommerce_tax_rates: Data: 0.01MB + Index: 0.01MB
lchst2_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
lchst2_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
lchst2_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
lchst2_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
lchst2_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
lchst2_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
lchst2_woocommerce_log: Data: 0.00MB + Index: 0.00MB
lchst2_adtribes_my_conversions: Data: 0.00MB + Index: 0.00MB
lchst2_automatewoo_abandoned_carts: Data: 0.00MB + Index: 0.01MB
lchst2_automatewoo_customers: Data: 0.00MB + Index: 0.01MB
lchst2_automatewoo_events: Data: 0.00MB + Index: 0.01MB
lchst2_automatewoo_guests: Data: 0.00MB + Index: 0.01MB
lchst2_automatewoo_guest_meta: Data: 0.00MB + Index: 0.00MB
lchst2_automatewoo_logs: Data: 0.00MB + Index: 0.00MB
lchst2_automatewoo_log_meta: Data: 0.00MB + Index: 0.01MB
lchst2_automatewoo_queue: Data: 0.00MB + Index: 0.00MB
lchst2_automatewoo_queue_meta: Data: 0.00MB + Index: 0.00MB
lchst2_automatewoo_unsubscribes: Data: 0.00MB + Index: 0.00MB
lchst2_automatic_amazon_links: Data: 3.52MB + Index: 0.00MB
lchst2_automatic_articles_keys: Data: 0.02MB + Index: 0.02MB
lchst2_automatic_articles_links: Data: 0.02MB + Index: 0.00MB
lchst2_automatic_cached: Data: 2.52MB + Index: 0.00MB
lchst2_automatic_camps: Data: 0.20MB + Index: 0.00MB
lchst2_automatic_categories: Data: 0.02MB + Index: 0.00MB
lchst2_automatic_clickbank_links: Data: 0.02MB + Index: 0.00MB
lchst2_automatic_general: Data: 0.02MB + Index: 0.00MB
lchst2_automatic_keywords: Data: 0.02MB + Index: 0.02MB
lchst2_automatic_links: Data: 0.05MB + Index: 0.00MB
lchst2_automatic_log: Data: 0.31MB + Index: 0.00MB
lchst2_automatic_youtube_links: Data: 0.02MB + Index: 0.00MB
lchst2_commentmeta: Data: 0.00MB + Index: 0.00MB
lchst2_comments: Data: 0.33MB + Index: 0.22MB
lchst2_dokan_announcement: Data: 0.02MB + Index: 0.00MB
lchst2_dokan_orders: Data: 0.02MB + Index: 0.03MB
lchst2_dokan_product_map: Data: 0.02MB + Index: 0.00MB
lchst2_dokan_refund: Data: 0.02MB + Index: 0.00MB
lchst2_dokan_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB
lchst2_dokan_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
lchst2_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB
lchst2_dokan_withdraw: Data: 0.02MB + Index: 0.00MB
lchst2_itsec_dashboard_events: Data: 0.02MB + Index: 0.02MB
lchst2_itsec_distributed_storage: Data: 0.02MB + Index: 0.02MB
lchst2_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB
lchst2_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB
lchst2_itsec_lockouts: Data: 0.02MB + Index: 0.08MB
lchst2_itsec_logs: Data: 6.52MB + Index: 0.41MB
lchst2_itsec_temp: Data: 0.02MB + Index: 0.06MB
lchst2_links: Data: 0.00MB + Index: 0.00MB
lchst2_options: Data: 3.16MB + Index: 0.12MB
lchst2_pmxe_exports: Data: 0.02MB + Index: 0.00MB
lchst2_pmxe_google_cats: Data: 0.26MB + Index: 0.05MB
lchst2_pmxe_posts: Data: 0.01MB + Index: 0.01MB
lchst2_pmxe_templates: Data: 0.00MB + Index: 0.00MB
lchst2_postmeta: Data: 16.83MB + Index: 2.66MB
lchst2_posts: Data: 2.34MB + Index: 0.76MB
lchst2_revslider_css: Data: 0.09MB + Index: 0.00MB
lchst2_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB
lchst2_revslider_navigations: Data: 0.00MB + Index: 0.00MB
lchst2_revslider_sliders: Data: 0.01MB + Index: 0.00MB
lchst2_revslider_slides: Data: 0.00MB + Index: 0.00MB
lchst2_revslider_static_slides: Data: 0.00MB + Index: 0.00MB
lchst2_termmeta: Data: 0.06MB + Index: 0.06MB
lchst2_terms: Data: 0.11MB + Index: 0.25MB
lchst2_term_relationships: Data: 0.21MB + Index: 0.37MB
lchst2_term_taxonomy: Data: 0.09MB + Index: 0.10MB
lchst2_usermeta: Data: 0.08MB + Index: 0.06MB
lchst2_users: Data: 0.00MB + Index: 0.01MB
lchst2_wcm_sds_brands: Data: 0.00MB + Index: 0.00MB
lchst2_wc_admin_notes: Data: 0.02MB + Index: 0.00MB
lchst2_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB
lchst2_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB
lchst2_wc_download_log: Data: 0.00MB + Index: 0.00MB
lchst2_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB
lchst2_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB
lchst2_wc_order_stats: Data: 0.02MB + Index: 0.05MB
lchst2_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB
lchst2_wc_product_meta_lookup: Data: 0.09MB + Index: 0.16MB
lchst2_wc_webhooks: Data: 0.00MB + Index: 0.00MB
lchst2_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB
lchst2_wfBlocks7: Data: 0.00MB + Index: 0.00MB
lchst2_wfConfig: Data: 0.46MB + Index: 0.01MB
lchst2_wfCrawlers: Data: 0.00MB + Index: 0.00MB
lchst2_wfFileChanges: Data: 0.00MB + Index: 0.00MB
lchst2_wfFileMods: Data: 2.56MB + Index: 0.36MB
lchst2_wfHits: Data: 0.60MB + Index: 0.11MB
lchst2_wfHoover: Data: 0.00MB + Index: 0.00MB
lchst2_wfIssues: Data: 0.00MB + Index: 0.01MB
lchst2_wfKnownFileList: Data: 1.38MB + Index: 0.16MB
lchst2_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.03MB
lchst2_wfLocs: Data: 0.00MB + Index: 0.00MB
lchst2_wfLogins: Data: 0.04MB + Index: 0.01MB
lchst2_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB
lchst2_wfls_settings: Data: 0.02MB + Index: 0.00MB
lchst2_wfNotifications: Data: 0.00MB + Index: 0.00MB
lchst2_wfPendingIssues: Data: 0.00MB + Index: 0.00MB
lchst2_wfReverseCache: Data: 0.00MB + Index: 0.00MB
lchst2_wfSNIPCache: Data: 0.00MB + Index: 0.00MB
lchst2_wfStatus: Data: 0.08MB + Index: 0.03MB
lchst2_wfTrafficRates: Data: 0.00MB + Index: 0.00MB
lchst2_yith_vendors_commissions: Data: 0.00MB + Index: 0.00MB
lchst2_yith_vendors_commissions_notes: Data: 0.00MB + Index: 0.00MB
lchst2_yith_vendors_payments: Data: 0.00MB + Index: 0.00MB
lchst2_yith_vendors_payments_relathionship: Data: 0.00MB + Index: 0.00MB
lchst2_yith_wcch_emails: Data: 0.00MB + Index: 0.00MB
lchst2_yith_wcch_sessions: Data: 38.74MB + Index: 3.85MB
lchst2_yith_wcwl: Data: 0.02MB + Index: 0.02MB
lchst2_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB
lchst2_yith_ywpar_points_log: Data: 0.00MB + Index: 0.00MB
lchst2_yoast_seo_links: Data: 0.03MB + Index: 0.01MB
lchst2_yoast_seo_meta: Data: 0.04MB + Index: 0.04MB
lchst2_ywcars_messagemeta: Data: 0.00MB + Index: 0.00MB
lchst2_ywcars_messages: Data: 0.00MB + Index: 0.00MB

### Post Type Counts ###

advanced_ads: 3
attachment: 5957
aw_workflow: 3
carts: 295
customize_changeset: 5
mc4wp-form: 2
ml-slide: 2
ml-slider: 1
nav_menu_item: 49
page: 23
post: 1
product: 612
product_variation: 157
revision: 2
scheduled-action: 1203
shop_coupon: 9
shop_order: 1
wc_order_status: 11
wp_automatic: 12
wpcf7_contact_form: 1
yith-wccos-ostatus: 3
yith-wcgpf-feed: 2
yith-wcgpf-template: 1
ywtm_tab: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (39) ###

Redux Framework: by Team Redux – 3.6.15
Advanced Ads: by Thomas Maier – 1.14
Contact Form 7: by Takayuki Miyoshi – 5.1.3
Dokan: by weDevs
LLC – 2.9.17

Dokan Pro - professional: by weDevs – 2.9.7 – Not tested with the active version of WooCommerce
Google Tag Manager for WordPress: by Thomas Geiger – 1.9.2 – Not tested with the active version of WooCommerce
Font Awesome: by Font Awesome – 4.0.0-rc12
iThemes Security Pro: by iThemes – 6.0.1
WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.3
Multiple Roles: by Florian TIAR – 1.2.0
Paytm Payment Gateway: by Paytm – 1.0 – Not tested with the active version of WooCommerce
Porto Theme - Functionality: by P-Themes – 1.3.11
WooCommerce Product Filter: by Mihajlovic Nenad – 6.6.1 – Not tested with the active version of WooCommerce
Slider Revolution: by ThemePunch – 5.4.8.3
Sales Pop: by Beeketing – 1.4.17
Shiprocket: by Shiprocket – 1.0.0
WooCommerce Blocks: by Automattic – 2.2.0
Product Feed PRO for WooCommerce: by AdTribes.io – 5.9.3
Actionable Google Analytics: by Tatvic – CC-V3-2.2 – Not tested with the active version of WooCommerce
WooCommerce Admin: by WooCommerce – 0.14.0
WooCommerce Cart Reports: by WooCommerce – 1.1.20 – Not tested with the active version of WooCommerce
WooCommerce Email Customizer: by cxThemes – 3.27 – Not tested with the active version of WooCommerce
WooCommerce Smart Coupons: by WooCommerce – 3.3.9 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.6.5
Wordfence Security: by Wordfence – 7.3.4
Yoast SEO Premium: by Team Yoast – 11.4
WP Rocket: by WP Media – 3.3.5.2
WooCommerce Variation Swatch: by WPAddon – 1.1.0 – Not tested with the active version of WooCommerce
Yoast SEO: WooCommerce: by Team Yoast – 11.4 – Not tested with the active version of WooCommerce
YITH WooCommerce Ajax Product Filter: by YITH – 3.6.6
YITH WooCommerce Ajax Search: by YITH – 1.6.8
YITH WooCommerce Brands Add-on Premium: by YITH – 1.3.4
YITH WooCommerce Bulk Product Editing Premium: by YITH – 1.2.15
YITH WooCommerce Checkout Manager: by YITH – 1.2.11
YITH WooCommerce PDF Invoice and Shipping List Premium: by YITH – 2.0.3
YITH WooCommerce SMS Notifications Premium: by YITH – 1.2.9
YITH WooCommerce Tab Manager Premium: by YITH – 1.2.13
YITH WooCommerce Waiting List Premium: by YITH – 1.6.2
YITH WooCommerce Zoom Magnifier Premium: by YITH – 1.4.7

### Inactive Plugins (6) ###

Claue Addons: by JanStudio – 1.1.9
Media Cleaner: by Jordy Meow – 5.4.0
YITH Multiple Shipping Addresses for WooCommerce: by YITH – 1.0.10
YITH WooCommerce Customize My Account Page: by YITH – 2.5.10
YITH WooCommerce Multi-step Checkout Premium: by YITH – 1.7.1
YITH WooCommerce Wishlist Premium: by YITH – 2.2.10

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: INR (?)
Currency Position: left_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #5 - /shop-homepage/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: #123 - /terms/

### Theme ###

Name: Porto Child
Version: 1.1
Author URL: https://www.portotheme.com/
Child Theme: ?
Parent Theme Name: Porto
Parent Theme Version: 4.11.6
Parent Theme Author URL: https://www.portotheme.com/
WooCommerce Support: ?

### Templates ###

Overrides: porto/woocommerce/archive-product.php
porto/woocommerce/cart/cart-shipping.php
porto/woocommerce/cart/cart-totals.php
porto/woocommerce/cart/cart.php
porto/woocommerce/cart/cross-sells.php
porto/woocommerce/cart/mini-cart.php
porto/woocommerce/cart/proceed-to-checkout-button.php
porto/woocommerce/cart/shipping-calculator.php
porto/woocommerce/checkout/form-billing.php
porto/woocommerce/checkout/form-checkout.php
porto/woocommerce/checkout/form-coupon.php
porto/woocommerce/checkout/form-login.php
porto/woocommerce/checkout/form-pay.php
porto/woocommerce/checkout/payment.php
porto/woocommerce/checkout/review-order.php
porto/woocommerce/content-product.php
porto/woocommerce/content-product_cat.php
porto/woocommerce/content-single-product.php
porto/woocommerce/content-widget-product.php
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-cancelled-order.php version 3.5.0 is out of date. The core version is 3.6.0
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-failed-order.php
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-new-order.php
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-completed-order.php
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-invoice.php
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-new-account.php version 3.5.0 is out of date. The core version is 3.5.2
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-note.php version 3.5.0 is out of date. The core version is 3.6.0
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-on-hold-order.php
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-processing-order.php version 3.5.0 is out of date. The core version is 3.5.4
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-refunded-order.php
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-reset-password.php
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-addresses.php version 3.2.1 is out of date. The core version is 3.5.4
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-customer-details.php
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-downloads.php
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-footer.php
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-header.php
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-order-details.php
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-order-items.php
/home/localhost/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-styles.php
porto/woocommerce/global/form-login.php
porto/woocommerce/global/quantity-input.php
porto/woocommerce/global/wrapper-start.php
porto/woocommerce/loop/add-to-cart.php
porto/woocommerce/loop/loop-end.php
porto/woocommerce/loop/loop-start.php
porto/woocommerce/loop/no-products-found.php
porto/woocommerce/loop/orderby.php
porto/woocommerce/loop/pagination.php
porto/woocommerce/loop/rating.php
porto/woocommerce/loop/sale-flash.php
porto/woocommerce/myaccount/downloads.php
porto/woocommerce/myaccount/form-add-payment-method.php
porto/woocommerce/myaccount/form-edit-account.php
porto/woocommerce/myaccount/form-edit-address.php
porto/woocommerce/myaccount/form-login.php
porto/woocommerce/myaccount/form-lost-password.php
porto/woocommerce/myaccount/form-reset-password.php
porto/woocommerce/myaccount/lost-password-confirmation.php
porto/woocommerce/myaccount/my-account.php
porto/woocommerce/myaccount/my-address.php
porto/woocommerce/myaccount/my-downloads.php
porto/woocommerce/myaccount/my-orders.php
porto/woocommerce/myaccount/orders.php
porto/woocommerce/myaccount/payment-methods.php
porto/woocommerce/myaccount/view-order.php
porto/woocommerce/order/form-tracking.php
porto/woocommerce/order/tracking.php
porto/woocommerce/single-product/add-to-cart/simple.php
porto/woocommerce/single-product/add-to-cart/variable.php
porto/woocommerce/single-product/meta.php
porto/woocommerce/single-product/product-attributes.php
porto/woocommerce/single-product/product-image.php
porto/woocommerce/single-product/product-thumbnails.php
porto/woocommerce/single-product/rating.php
porto/woocommerce/single-product/related.php
porto/woocommerce/single-product/review-meta.php
porto/woocommerce/single-product/review-rating.php
porto/woocommerce/single-product/review.php
porto/woocommerce/single-product/sale-flash.php
porto/woocommerce/single-product/short-description.php
porto/woocommerce/single-product/tabs/tabs.php
porto/woocommerce/single-product/title.php
porto/woocommerce/single-product/up-sells.php
porto/woocommerce/single-product-reviews.php

Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Complete: 1,195
Oldest: 2019-06-07 07:01:18 +0000
Newest: 2019-07-04 14:33:33 +0000

Pending: 2
Oldest: 2019-07-04 15:33:33 +0000
Newest: 2019-07-04 15:33:33 +0000

Canceled: 6
Oldest: 2019-06-28 03:54:06 +0000
Newest: 2019-06-28 06:02:05 +0000

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Thanks for that system status report; just to check, have you had a moment to work through my other questions as well?

To recap, they are:

Just to check, are all the source images of the same size and orientation? Alternatively, have you tried regenerating the image thumbnails under WooCommerce > System Status > Tools > Regenerate Thumbnails?

With that said, the system status report also shows that your theme is overriding the template responsible for the shop page (i.e. porto/woocommerce/archive-product.php). Are you seeing the same thing when temporarily switching to the TwentyNineteen or Storefront themes?

Oh shhh… I forgot to answer to your another question.

Yes, I have tried regenerating thumbnails and still it does not worked.

I did not checked storefront or Twenty Nineteen but I have checked it on around 10+ themeforest themes.

On each theme I regenerated thumbnails, Tried multiple installations too and still no luck.

Anyone else?

I need help on this.

Hi @smartprince –

Apologies for the delayed response to your inquiry!

Have you been able to resolve this issue yet? It would be ideal if you could send us a link to your site so we can take a look at it.

Also, if you can please try switching to the (free) Storefront theme to see if it’s still happening, that’s an important data point for us. You can get that theme here: https://woocommerce.com/storefront/

We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.