Products sync but all products are showing 0 for inventory in facebook shop

Hey @sieverscreative!

Thanks for reaching out to us here. Could I ask you to please let me know what versions you’re using for:

– Facebook for WooCommerce
– WooCommerce
– WordPress

That’ll be a good starting point here.

Thanks so much for any other information!

Julie ??
SkyVerge

I got slimier problem
All Products sync but 0 products are showing inventory in Facebook shop.

Facebook for WooCommerce – Version 1.11.4
WooCommerce – Version 4.2.2
WordPress – Version 5.4.2

wp core: 5.4.2
woocommerce 4.2.2
FB for woocommerce 1.11.4

Hey @technocitycc and @sieverscreative,

Can I get you both to please open up a support request here?

https://skyverge.com/contact/

Please include your system status, which you can get by going to:

WooCommerce > Status?and clicking on?Get system report.

You can also mention this thread and that inventory isn’t synchronizing properly.

Thank you both so much!

Julie ??
SkyVerge

Thanks Julie,
The support ticket has been created

Hey @sieverscreative!

Thanks so much, I can see it in our system and I think my colleague Marcus has already reached out to you.

Appreciate it!

Julie ??
SkyVerge

Hey @sieverscreative,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks,
Tamara ??