Products still showing when set to “hide”

This happens for me too since upgraded to version 1.1.2. It worked correctly in version 1.1.0. I tried to remove 1.1.2 and install back 1.1.0 but it did not help.
I’m using WordPress 4.7.5 and WooCommerce 2.6.14.

• This reply was modified 6 years, 8 months ago by tdlam.

@twoelevenjay – Can you please take a look at this and provide a fix, or at least acknowledge the bug?

@notblowingsmoke and @tdlam,

Sorry for the delay. I was not able to replicate this. However I can say that the list of products to hide from the shop page are cached in a transient.

Can you both navigate to Admin > WooCommerce > Status > Tools > WooCommerce transients > Clear Transients, and let me know of this resolves the issue. (Click here to see screenshot of the WooCommerce status page) Alternatively you could re-update one of the discontinued products, as the transient is meant to be flushed when a product is saved.

If this does not help can you test with all plugins other than WooCommerce and Discontinued Products deactivated, and the default theme activated?

Thanks @twoelevenjay I’ve done as you suggested but I’m still seeing the issue.

@notblowingsmoke, by any chance is the default “hide from shop” unchecked?

Yes there is. Admin > Woocommerce > Settings > Products > Discontinued product text.

Click here to see a screenshot of the settings page.

Hi @twoelevenjay sorry for the delay, we created a staging site.

We disabled all plugins as you instructed except WooCommerce and Discontinued Products. Still, the discontinued products show in category pages on the shop.

We also switched to the 2017 WordPress theme where indeed the discontinued products still show.

By any chance is the default “hide from shop” unchecked? – No this is indeed checked to make all discontinued products hide by default.

After all this testing I belive the issue is with the plugin not any particular theme or plugin conflict.

Over to you!

Having the same issue here. I’ll let you know if I figure something out.

Thank you both, and sorry for this inconvenience. It is difficult to debug because the issue does not happen in my dev environment.

@notblowingsmoke, you said you have a staging server, how would you feel about giving me access to this? DM me on the www.remarpro.com Slack. Go here to request an invite.

@tdlam and @jckuffner,

Are you both still experiencing this?

Are you using infinite scroll, did you import products, what themes and plugins are you using?

Hi @twoelevenjay

Thanks for responding. We’re using a Storefront child theme. No, I’m not using infinite scroll. For now we’ve decided just to trash the items. I’d like to find out what’s going on so I’m going to set up an additional staging site to figure out if there are specific plugins or theme settings conflicting with the plugin. I’ll let you know what we find out.

@jckuffner, If you would like me to help investigate the staging server, you DM me on the www.remarpro.com Slack. Go here to request an invite.