Products Showing Price Twice

Hello @commandeleven,

No question is foolish. Thank you for reaching out, we’re here to help!

From your screenshot, it appears this could be due to a theme or plugin conflict.

Please try the following troubleshooting steps:

1. Disable all plugins except WooCommerce to see if the issue persists. If it resolves, you can enable the plugins one by one to identify the conflicting one.
2. If the issue still exists, try switching to a default theme like StoreFront. If this fixes the issue, the problem is likely with your current theme.

If after these steps, the issue remains, please get back to us with the necessary information below for us to investigate the issue further:

System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.

Hello,

I deactivated all the plugins, and the problem still persisted.

Here is the system report:

` WordPress Environment</p> <p class=””>WordPress address (URL): https://www.commandeleven.com<br>Site address (URL): https://www.commandeleven.com<br>WC Version: 8.4.0<br>REST API Version: ? 8.4.0<br>WC Blocks Version: ? 11.6.2<br>Action Scheduler Version: ? 3.7.0<br>Log Directory Writable: ?<br>WP Version: 6.4.2<br>WP Multisite: –<br>WP Memory Limit: 5 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment</p> <p class=””>Server Info: Apache<br>PHP Version: 8.1.26<br>PHP Post Max Size: 516 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 3000<br>cURL Version: 8.5.0<br>OpenSSL/1.1.1w</p> <p class=””>SUHOSIN Installed: –<br>MySQL Version: 5.7.23-23<br>Max Upload Size: 512 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? 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See: How to create a child theme<br>WooCommerce Support: ? Templates</p> <p class=””>Overrides: Newspaper/woocommerce/archive-product.php<br>/home3/wahhvg0aeqdc/public_html/wp-content/plugins/td-woo/templates/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.9.0<br>/home3/wahhvg0aeqdc/public_html/wp-content/plugins/td-woo/templates/woocommerce/checkout/form-checkout.php<br>Newspaper/woocommerce/single-product.php</p> <p class=””>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update</code></pre> <p class=””>WooCommerce PayPal Payments</p> <p class=””>Onboarded: ?<br>Shop country code: GB<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: ?<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: ?<br>Subscriptions Mode: Disabled Admin</p> <p class=””>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p class=””>Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-external-affiliate<br>settings<br>async-product-editor-category-field</p> <p class=””>Daily Cron: ? Next scheduled: 2023-12-18 20:19:05 +05:00<br>Options: ?<br>Notes: 49<br>Onboarding: completed Action Scheduler</p> <p class=””>Complete: 735<br>Oldest: 2023-11-17 12:23:42 +0000<br>Newest: 2023-12-18 06:29:25 +0000</p> <p class=””>Failed: 275<br>Oldest: 2023-10-20 08:25:07 +0000<br>Newest: 2023-12-18 06:11:22 +0000</p> <p class=””>Pending: 2<br>Oldest: 2023-12-18 06:37:22 +0000<br>Newest: 2023-12-18 12:46:19 +0000 Status report information</p> <p class=””>Generated at: 2023-12-18 11:30:23 +05:00</p> <p class=””></p> <p class=””><strong>Here is the error log:</strong></p> <p class=””>2023-12-18T06:23:04+00:00 CRITICAL Uncaught Error: Call to a member function get_page_permastruct() on null in /home3/wahhvg0aeqdc/public_html/wp-includes/link-template.php:435 Stack trace: #0 /home3/wahhvg0aeqdc/public_html/wp-includes/link-template.php(397): _get_page_link(Object(WP_Post), false, false) #1 /home3/wahhvg0aeqdc/public_html/wp-includes/link-template.php(197): get_page_link(Object(WP_Post), false, false) #2 /home3/wahhvg0aeqdc/public_html/wp-content/mu-plugins/endurance-page-cache.php(554): get_permalink(Object(WP_Post)) #3 /home3/wahhvg0aeqdc/public_html/wp-includes/class-wp-hook.php(324): Endurance_Page_Cache->save_post(‘publish’, ‘private’, Object(WP_Post)) #4 /home3/wahhvg0aeqdc/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #5 /home3/wahhvg0aeqdc/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #6 /home3/wahhvg0aeqdc/public_html/wp-includes/post.php(5390): do_action(‘transition_post…’, ‘publish’, ‘private’, Object(WP_Post)) #7 /home3/wahhvg0aeqdc/public_html/wp-includes/post.php(4922): wp_transition_post_status(‘publish’, ‘private’, Object(WP_Post)) #8 /home3/wahhvg0aeqdc/public_html/wp-content/plugins/wp-maintenance-mode/includes/classes/wp-maintenance-mode.php(101): wp_publish_post(Object(WP_Post)) #9 /home3/wahhvg0aeqdc/public_html/wp-content/plugins/wp-maintenance-mode/includes/classes/wp-maintenance-mode.php(167): WP_Maintenance_Mode->__construct() #10 /home3/wahhvg0aeqdc/public_html/wp-includes/class-wp-hook.php(324): WP_Maintenance_Mode::get_instance(”) #11 /home3/wahhvg0aeqdc/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #12 /home3/wahhvg0aeqdc/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #13 /home3/wahhvg0aeqdc/public_html/wp-settings.php(506): do_action(‘plugins_loaded’) #14 /home3/wahhvg0aeqdc/public_html/wp-config.php(72): require_once(‘/home3/wahhvg0a…’) #15 /home3/wahhvg0aeqdc/public_html/wp-load.php(50): require_once(‘/home3/wahhvg0a…’) #16 /home3/wahhvg0aeqdc/public_html/wp-admin/admin.php(34): require_once(‘/home3/wahhvg0a…’) #17 {main} thrown in /home3/wahhvg0aeqdc/public_html/wp-includes/link-template.php on line 435</p> <p class=””><br>`

Hello commandeleven

Thank you for your reply

After checking your site’s HTML code, it appears that the second price (light gray color) is being added by the Tag Div Shop plugin which comes with the Newspaper Theme.

Here is a screenshot: https://prnt.sc/HOQLpl4tzDQ6

Therefore, I will recommend you contact the Newspaper support and ask them about how to disable this second price. You may also look at the Newspaper theme’s documentation for the answer.

Let me know how it goes.
Looking forward to your response. ??

One more question:

I noticed this in the System Log that I sent you:

Templates</p> <p class=””>Overrides: Newspaper/woocommerce/archive-product.php<br>/home3/wahhvg0aeqdc/public_html/wp-content/plugins/td-woo/templates/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.9.0<br>/home3/wahhvg0aeqdc/public_html/wp-content/plugins/td-woo/templates/woocommerce/checkout/form-checkout.php<br>Newspaper/woocommerce/single-product.php</p> <p class=””>

How do I update the cart, when I am running the most current update of WooCommerce?

I followed the steps in the Learn how to update link on the System Status page, but it still shows as outdated.

Regards,

Khalid

Sorry, disregard the above question. The template seems to have updated and the error is gone from the System Status.

TemplatesOverrides Newspaper/woocommerce/archive-product.php,
/home3/wahhvg0aeqdc/public_html/wp-content/plugins/td-woo/templates/woocommerce/cart/cart.php,
/home3/wahhvg0aeqdc/public_html/wp-content/plugins/td-woo/templates/woocommerce/checkout/form-checkout.php,
Newspaper/woocommerce/single-product.php

Hey,

Sorry, disregard the above question. The template seems to have updated and the error is gone from the System Status.

That’s great ??

Since this is solved and the initial issue needs to be handled by the theme’s support I’ll mark this as resolved, okay?

Please feel free to reach out again if there’s anything else we can help you with.

Have a wonderful day!

Ok. Thank you! I’ve already posted to TagDiv’s support forum, with a link back to this thread.