Products out of stock

  • Resolved tdavide83

    (@tdavide83)


    7 years, 6 months ago

    Hi guys,
    the plugin has suddenly started to show out of stock products when wholesales customers log in overriding Woocommerce set up ??

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @tdavide83,

    Thanks for getting in touch!

    I’ve just tested it on my end, but couldn’t reproduce the issue. Could you please make sure that you have enabled the “Out of stock visibility” setting on “WooCommerce > Settings > Products > Inventory”?

    If you have, could you please try to debug the issue by changing your theme to WordPress’ stock theme and deactivating other plugins to see if the issue persists or not? If not, then you can find the culprit by changing the theme back and activating the plugins one by one.

    Also, are you using the premium plugin or not?

    Looking forward to your reply ??

    Thanks,
    Okky

    Thread Starter tdavide83

    (@tdavide83)

    Hi Okky,
    sorry for the late reply… Christmas period has been super busy ??

    Let’s reply quickly to your questions:
    – “Out of stock visibility” setting is on
    – debug the issue by changing your theme… done… switched to storefront… same problem…
    – deactivating other plugins… done… same issue
    – WooCommerce Wholesale Prices Premium? Bought and installed

    Also, once wholesale clients are logged in they can see only few products out stock… no all of them.
    When I set the products in stock and then back out stock again the products disappear for a while… but then the become visible again… very weird.

    Thanks for you help ??

Viewing 2 replies - 1 through 2 (of 2 total)
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