Products/Orders Don’t sync.

  • Resolved alisindhu

    (@alisindhu)


    6 years, 9 months ago

    I am working on my client’s website and have tried to make this plugin like 100 times.

    Did everything that’s mentioned in support forum but nothing helps. It just doesn’t sync the products and the orders.

    “Sync Information
    Started: Mon, May 28, 2018 12:56 AM

    Last Updated: Thu, Feb 2, 2017 6:51 PM

    Account Connected: “Account Name”

    List Connected: :”List name”

    Products Synced: 0

    Orders Synced: 0″

    I don’t know what will fix this issue.
    Please help.

    I’m using latest version of both mailchimp for woocommerce and woocomemrce.
    Woocommerce : Version 3.4.1
    Mailchimp for Woocommerce : Version 2.1.7
    It’s a self-hosted website and hosting providers are Digital Pacific.
    URL : https://www.digitalpacific.com.au

    Log File :
    “2018-05-28T14:15:17+00:00 NOTICE sync.started :: Starting Sync :: Mon, May 28, 2018 4:45 AM
    2018-05-28T14:26:40+00:00 NOTICE sync.started :: Starting Sync :: Mon, May 28, 2018 4:56 AM
    2018-05-28T15:24:14+00:00 NOTICE promo_code.deleted :: deleted promo code 354655
    2018-05-28T20:50:52+00:00 NOTICE promo_code.deleted :: deleted promo code 315363
    2018-05-29T03:50:57+00:00 NOTICE promo_code.deleted :: deleted promo code 344326
    2018-05-29T03:50:58+00:00 NOTICE promo_code.deleted :: deleted promo code 368536”

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support khungate

    (@khungate)

    @alisindhu, thank you for reaching out and provide those details. One quick thing to check with your host is to see if they have a limit on daily CPU usage.

    We’ve encountered situations when a site is on a shared host, you may be limited to the number of CPU resources used during a set time period. We’ve tried to make the plugin as light as possible, but it does use a fair amount of queue resources on the initial sync, which could cause your host to block the plugin from functioning correctly.

    If you can, please check that and report back.

    Plugin Support khungate

    (@khungate)

    Hi @alisindhu, just wanted to check back and see if you were still having issues with the plugin. Since it’s been awhile, we’ll go ahead and close this ticket out. However, don’t hesitate to get in touch if you encounter any other problems; happy to help anytime.

Viewing 2 replies - 1 through 2 (of 2 total)
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