Products not sitting in own wrapper

  • Resolved joebrave

    (@joebrave)


    3 years, 5 months ago

    Hi Support,

    I hope all is well.

    Please see https://www.sannelondon.com/wp-content/uploads/woo-product-feed-pro/xml/zOJFTifzb46bCllTXx4sDu1QaIaUsKFH.xml

    We are trying to submit to Facebook however we are getting issues and have been told the following:

    Basically the products need to sit within another wrapper.

    At the moment the individual products or <item> in the feed sit within the <channel> wrapper along with other elements.

    Facebook needs a wrapper that only contains all of the products within it.

    For example you could have a <products> wrapper within the <channel> wrapper that contains all of the <item> wrappers.

    The structure should follow a structure like:

    <channel>

                <metadata>

                </metadata>

                <title></title>

                <link></link>

                <description></description>

                <products>

                                <item></item>

                                <item></item>

<item></item>

<item></item>

                </products>

</channel>

    This way Facebook can distinguish which elements are products, by recognising that all elements sitting within the <products> wrapper are products.

    Please could you advise the solution here

    Many thanks
    Joe

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