Products not sitting in own wrapper
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Hi Support,
I hope all is well.
We are trying to submit to Facebook however we are getting issues and have been told the following:
Basically the products need to sit within another wrapper.
At the moment the individual products or <item> in the feed sit within the <channel> wrapper along with other elements.
Facebook needs a wrapper that only contains all of the products within it.
For example you could have a <products> wrapper within the <channel> wrapper that contains all of the <item> wrappers.
The structure should follow a structure like:
<channel> <metadata> </metadata> <title></title> <link></link> <description></description> <products> <item></item> <item></item> <item></item> <item></item> </products> </channel>
This way Facebook can distinguish which elements are products, by recognising that all elements sitting within the <products> wrapper are products.
Please could you advise the solution here
Many thanks
Joe
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