• Resolved joebrave

    (@joebrave)


    Hi Support,

    I hope all is well.

    Please see https://www.sannelondon.com/wp-content/uploads/woo-product-feed-pro/xml/zOJFTifzb46bCllTXx4sDu1QaIaUsKFH.xml

    We are trying to submit to Facebook however we are getting issues and have been told the following:

    Basically the products need to sit within another wrapper.

    At the moment the individual products or <item> in the feed sit within the <channel> wrapper along with other elements.

    Facebook needs a wrapper that only contains all of the products within it.

    For example you could have a <products> wrapper within the <channel> wrapper that contains all of the <item> wrappers.

    The structure should follow a structure like:

    <channel>
    
                    <metadata>
    
                    </metadata>
    
                    <title></title>
    
                    <link></link>
    
                    <description></description>
    
                    <products>
    
                                    <item></item>
    
                                    <item></item>
    
    <item></item>
    
    <item></item>
    
                    </products>
    
    </channel>

    This way Facebook can distinguish which elements are products, by recognising that all elements sitting within the <products> wrapper are products.

    Please could you advise the solution here

    Many thanks
    Joe

Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Products not sitting in own wrapper’ is closed to new replies.