Products not in sync

  • Resolved jdelgadoesteban

    (@jdelgadoesteban)


    5 years, 7 months ago

    Hi there, even when the plugin shows a succesfull sync of products when editing the template for a campaign in Mailchimp the porducts available are those who got deleted weeks ago only showing one or two of the actual live ones.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author ryanhungate

    (@ryanhungate)

    @jdelgadoesteban thanks for reaching out, we’ll be glad to get you all squared away. When you delete products from your woo store, YES they should be getting deleted on the Mailchimp side too. Can you please check your logs in the plugin area to see if there is a problem deleting them? It should show you that the product was deleted or if there was an error that we need to look into.

    Also, do you use any plugins that might be altering the product ID’s?

    Thread Starter jdelgadoesteban

    (@jdelgadoesteban)

    Thanks Ryan!, I have multiple logs and all are showing that the articles did get deleted

    2018-10-23T18:16:37+00:00 NOTICE product_submit.success :: addStoreProduct :: #977
    2018-10-23T18:17:09+00:00 NOTICE product.deleted :: deleted product 1357
    2018-10-23T18:17:10+00:00 NOTICE product.deleted :: deleted product 1241
    2018-10-23T18:17:10+00:00 NOTICE product.deleted :: deleted product 1229
    2018-10-23T18:17:11+00:00 NOTICE product.deleted :: deleted product 1137
    2018-10-23T18:17:12+00:00 NOTICE product.deleted :: deleted product 1100
    2018-10-23T18:17:12+00:00 NOTICE product.deleted :: deleted product 1015
    2018-10-23T18:17:36+00:00 NOTICE product.deleted :: deleted product 977
    2018-10-23T18:17:36+00:00 NOTICE product.deleted :: deleted product 964
    2018-10-23T18:17:37+00:00 NOTICE product.deleted :: deleted product 869
    2018-10-23T18:17:53+00:00 NOTICE product.deleted :: deleted product 831
    2018-10-23T18:17:54+00:00 NOTICE product.deleted :: deleted product 800
    2018-10-23T18:18:38+00:00 NOTICE product.deleted :: deleted product 751
    2018-10-23T18:18:39+00:00 NOTICE product.deleted :: deleted product 704
    2018-10-23T18:18:39+00:00 NOTICE product.deleted :: deleted product 690
    2018-10-23T18:18:40+00:00 NOTICE product.deleted :: deleted product 676
    2018-10-23T18:18:40+00:00 NOTICE product.deleted :: deleted product 636
    2018-10-23T18:18:41+00:00 NOTICE product.deleted :: deleted product 630
    2018-10-23T18:18:42+00:00 NOTICE product.deleted :: deleted product 621
    2018-10-23T18:18:43+00:00 NOTICE product.deleted :: deleted product 564
    2018-10-23T18:18:45+00:00 NOTICE product.deleted :: deleted product 531
    2018-10-23T18:18:45+00:00 NOTICE product.deleted :: deleted product 522
    2018-10-23T18:18:46+00:00 NOTICE product.deleted :: deleted product 519
    2018-10-23T18:19:22+00:00 NOTICE product.deleted :: deleted product 73
    2018-10-23T18:19:23+00:00 NOTICE product.deleted :: deleted product 67
    2018-10-23T18:20:00+00:00 NOTICE product.deleted :: deleted product 788

    Not sure if any plugin is altering the product ID, I do have installed the WPML plugin but all looks good.

    Plugin Support khungate

    (@khungate)

    Hi @jdelgadoesteban, we wanted to let you know we’ll be investigating this issue further on our end to ensure that products are being deleted (and added) as expected. Stay tuned, thank you for your patience.

    Plugin Support khungate

    (@khungate)

    Hi @jdelgadoesteban, when you get a minute, can you check to see if the products are still visible when creating campaigns?

    Thread Starter jdelgadoesteban

    (@jdelgadoesteban)

    Hi there, yes in fact ONLY the deleted products are now showing for some reasons.

    Plugin Author ryanhungate

    (@ryanhungate)

    @jdelgadoesteban thanks for providing the logs – but these are actually from October of 2018. You’ll need to select the proper date of something more recent to get us a better idea on what we’re dealing with. Can you please find the most recent logs and provide those to us?

    Thread Starter jdelgadoesteban

    (@jdelgadoesteban)

    Ryan, thanks for looking into this, yes that is precisely the issue that the products that are appearing on Mailchimp are those that got deleted months ago.I have pasted here another log.

    2019-07-17T15:30:40+00:00 ERROR test.rest_api ::  :: Array
(
    [status] => 530
    [body] => <!DOCTYPE html>
<!--[if lt IE 7]> <html class="no-js ie6 oldie" lang="en-US"> <![endif]-->
<!--[if IE 7]>    <html class="no-js ie7 oldie" lang="en-US"> <![endif]-->
<!--[if IE 8]>    <html class="no-js ie8 oldie" lang="en-US"> <![endif]-->
<!--[if gt IE 8]><!--> <html class="no-js" lang="en-US"> <!--<![endif]-->
<head>
<title>Origin DNS error | www.spacewhale.online | Cloudflare</title>
<meta charset="UTF-8" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=Edge,chrome=1" />
<meta name="robots" content="noindex, nofollow" />
<meta name="viewport" content="width=device-width,initial-scale=1,maximum-scale=1" />
<link rel="stylesheet" id="cf_styles-css" href="/cdn-cgi/styles/cf.errors.css" type="text/css" media="screen,projection" />
<!--[if lt IE 9]><link rel="stylesheet" id='cf_styles-ie-css' href="/cdn-cgi/styles/cf.errors.ie.css" type="text/css" media="screen,projection" /><![endif]-->
<style type="text/css">body{margin:0;padding:0}</style>
<!--[if gte IE 10]><!--><script type="f8052f6d555ed7b5890a575c-text/javascript" src="/cdn-cgi/scripts/zepto.min.js"></script><!--<![endif]-->
<!--[if gte IE 10]><!--><script type="f8052f6d555ed7b5890a575c-text/javascript" src="/cdn-cgi/scripts/cf.common.js"></script><!--<![endif]-->
</head>
<body>
<div id="cf-wrapper">
<div class="cf-alert cf-alert-error cf-cookie-error" id="cookie-alert" data-translate="enable_cookies">Please enable cookies.</div>
<div id="cf-error-details" class="cf-error-details-wrapper">
<div class="cf-wrapper cf-header cf-error-overview">
<h1>
<span class="cf-error-type" data-translate="error">Error</span>
<span class="cf-error-code">1016</span>
<small class="heading-ray-id">Ray ID: 4f7d42289d8dd8cd ? 2019-07-17 15:30:40 UTC</small>
</h1>
<h2 class="cf-subheadline">Origin DNS error</h2>
</div>
<section></section>
<div class="cf-section cf-wrapper">
<div class="cf-columns two">
<div class="cf-column">
<h2 data-translate="what_happened">What happened?</h2>
<p>You've requested a page on a website (www.spacewhale.online) that is on the <a target="_blank" rel="noopener noreferrer">Cloudflare</a> network. Cloudflare is currently unable to resolve your requested domain (www.spacewhale.online).
</div>
<div class="cf-column">
<h2 data-translate="what_can_i_do">What can I do?</h2>
<p><strong>If you are a visitor of this website:</strong><br />Please try again in a few minutes.</p><p><strong>If you are the owner of this website:</strong><br />Check your DNS settings. If you are using a CNAME origin record, make sure it is valid and resolvable. <a href="https://support.cloudflare.com/hc/en-us/articles/234979888-Error-1016-Origin-DNS-error">Additional troubleshooting information here.</a></p>
</div>
</div>
</div>
<div class="cf-error-footer cf-wrapper">
<p>
<span class="cf-footer-item">Cloudflare Ray ID: <strong>4f7d42289d8dd8cd</strong></span>
<span class="cf-footer-separator">?</span>
<span class="cf-footer-item"><span>Your IP</span>: 109.73.237.37</span>
<span class="cf-footer-separator">?</span>
<span class="cf-footer-item"><span>Performance & security by</span> <a href="https://www.cloudflare.com/5xx-error-landing?utm_source=error_footer" target="_blank" rel="noopener noreferrer">Cloudflare</a></span>
</p>
</div>
</div>
</div>
<script type="f8052f6d555ed7b5890a575c-text/javascript">
  window._cf_translation = {};
  
  
</script>
<script src="https://ajax.cloudflare.com/cdn-cgi/scripts/95c75768/cloudflare-static/rocket-loader.min.js" data-cf-settings="f8052f6d555ed7b5890a575c-|49" defer=""></script></body>
</html>

)

2019-07-17T15:30:40+00:00 ERROR admin@validateCanUseHttpWorker :: The REST API seems to be disabled on this wordpress site. Please enable to sync data.
2019-07-17T15:32:02+00:00 ERROR test.rest_api ::  :: Array
(
    [status] => 530
    [body] => <!DOCTYPE html>
<!--[if lt IE 7]> <html class="no-js ie6 oldie" lang="en-US"> <![endif]-->
<!--[if IE 7]>    <html class="no-js ie7 oldie" lang="en-US"> <![endif]-->
<!--[if IE 8]>    <html class="no-js ie8 oldie" lang="en-US"> <![endif]-->
<!--[if gt IE 8]><!--> <html class="no-js" lang="en-US"> <!--<![endif]-->
<head>
<title>Origin DNS error | www.spacewhale.online | Cloudflare</title>
<meta charset="UTF-8" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=Edge,chrome=1" />
<meta name="robots" content="noindex, nofollow" />
<meta name="viewport" content="width=device-width,initial-scale=1,maximum-scale=1" />
<link rel="stylesheet" id="cf_styles-css" href="/cdn-cgi/styles/cf.errors.css" type="text/css" media="screen,projection" />
<!--[if lt IE 9]><link rel="stylesheet" id='cf_styles-ie-css' href="/cdn-cgi/styles/cf.errors.ie.css" type="text/css" media="screen,projection" /><![endif]-->
<style type="text/css">body{margin:0;padding:0}</style>
<!--[if gte IE 10]><!--><script type="4a0d760dc77e2f18c4886eed-text/javascript" src="/cdn-cgi/scripts/zepto.min.js"></script><!--<![endif]-->
<!--[if gte IE 10]><!--><script type="4a0d760dc77e2f18c4886eed-text/javascript" src="/cdn-cgi/scripts/cf.common.js"></script><!--<![endif]-->
</head>
<body>
<div id="cf-wrapper">
<div class="cf-alert cf-alert-error cf-cookie-error" id="cookie-alert" data-translate="enable_cookies">Please enable cookies.</div>
<div id="cf-error-details" class="cf-error-details-wrapper">
<div class="cf-wrapper cf-header cf-error-overview">
<h1>
<span class="cf-error-type" data-translate="error">Error</span>
<span class="cf-error-code">1016</span>
<small class="heading-ray-id">Ray ID: 4f7d442a7da49d5a ? 2019-07-17 15:32:02 UTC</small>
</h1>
<h2 class="cf-subheadline">Origin DNS error</h2>
</div>
<section></section>
<div class="cf-section cf-wrapper">
<div class="cf-columns two">
<div class="cf-column">
<h2 data-translate="what_happened">What happened?</h2>
<p>You've requested a page on a website (www.spacewhale.online) that is on the <a target="_blank" rel="noopener noreferrer">Cloudflare</a> network. Cloudflare is currently unable to resolve your requested domain (www.spacewhale.online).
</div>
<div class="cf-column">
<h2 data-translate="what_can_i_do">What can I do?</h2>
<p><strong>If you are a visitor of this website:</strong><br />Please try again in a few minutes.</p><p><strong>If you are the owner of this website:</strong><br />Check your DNS settings. If you are using a CNAME origin record, make sure it is valid and resolvable. <a href="https://support.cloudflare.com/hc/en-us/articles/234979888-Error-1016-Origin-DNS-error">Additional troubleshooting information here.</a></p>
</div>
</div>
</div>
<div class="cf-error-footer cf-wrapper">
<p>
<span class="cf-footer-item">Cloudflare Ray ID: <strong>4f7d442a7da49d5a</strong></span>
<span class="cf-footer-separator">?</span>
<span class="cf-footer-item"><span>Your IP</span>: 109.73.237.37</span>
<span class="cf-footer-separator">?</span>
<span class="cf-footer-item"><span>Performance & security by</span> <a href="https://www.cloudflare.com/5xx-error-landing?utm_source=error_footer" target="_blank" rel="noopener noreferrer">Cloudflare</a></span>
</p>
</div>
</div>
</div>
<script type="4a0d760dc77e2f18c4886eed-text/javascript">
  window._cf_translation = {};
  
  
</script>
<script src="https://ajax.cloudflare.com/cdn-cgi/scripts/95c75768/cloudflare-static/rocket-loader.min.js" data-cf-settings="4a0d760dc77e2f18c4886eed-|49" defer=""></script></body>
</html>

)

2019-07-17T15:32:02+00:00 ERROR admin@validateCanUseHttpWorker :: The REST API seems to be disabled on this wordpress site. Please enable to sync data.
2019-07-17T15:48:40+00:00 DEBUG promo_code_sync :: #2693 :: Array
(
    [id] => 2693
    [code] => free delivery (spain)
    [redemption_url] => https://www.spacewhale.online
    [usage_count] => 0
    [enabled] => 1
)

2019-07-17T15:48:41+00:00 NOTICE coupon_sync.success :: update promo rule :: #free delivery (spain)
2019-07-17T15:48:41+00:00 DEBUG promo_code_sync :: #2694 :: Array
(
    [id] => 2694
    [code] => -100%
    [redemption_url] => https://www.spacewhale.online
    [usage_count] => 2
    [enabled] => 1
)

2019-07-17T15:48:42+00:00 NOTICE coupon_sync.success :: update promo rule :: #-100%
2019-07-17T15:48:42+00:00 DEBUG MailChimp_WooCommerce_Process_Coupons@handle :: queuing up the next job
2019-07-17T15:48:44+00:00 DEBUG MailChimp_WooCommerce_Process_Coupons@handle :: coupons :: completing now!
2019-07-17T15:48:44+00:00 NOTICE coupon_sync.completed :: Done with the coupon sync.
2019-07-17T15:58:32+00:00 NOTICE product.deleted :: deleted product 1474
2019-07-17T15:58:32+00:00 NOTICE product.deleted :: deleted product 1235
2019-07-17T15:58:34+00:00 NOTICE product.deleted :: deleted product 1153
2019-07-17T15:58:34+00:00 NOTICE product.deleted :: deleted product 930
2019-07-17T15:58:35+00:00 NOTICE product.deleted :: deleted product 917
2019-07-17T15:58:36+00:00 NOTICE product.deleted :: deleted product 862
2019-07-17T15:58:37+00:00 NOTICE product.deleted :: deleted product 806
2019-07-17T15:58:37+00:00 NOTICE product.deleted :: deleted product 794
2019-07-17T15:58:38+00:00 NOTICE product.deleted :: deleted product 711
2019-07-17T15:58:39+00:00 NOTICE product.deleted :: deleted product 697
2019-07-17T15:58:40+00:00 NOTICE product.deleted :: deleted product 654
2019-07-17T15:58:41+00:00 NOTICE product.deleted :: deleted product 648
2019-07-17T15:58:42+00:00 NOTICE product.deleted :: deleted product 642
2019-07-17T15:58:42+00:00 NOTICE product.deleted :: deleted product 510
2019-07-17T15:58:43+00:00 NOTICE product.deleted :: deleted product 467
2019-07-17T15:59:16+00:00 NOTICE product.deleted :: deleted product 417
2019-07-17T15:59:16+00:00 NOTICE product.deleted :: deleted product 410
2019-07-17T15:59:18+00:00 NOTICE product.deleted :: deleted product 374
2019-07-17T15:59:20+00:00 NOTICE product.deleted :: deleted product 320
2019-07-17T15:59:20+00:00 NOTICE product.deleted :: deleted product 314
2019-07-17T15:59:22+00:00 NOTICE product.deleted :: deleted product 278
2019-07-17T15:59:23+00:00 NOTICE product.deleted :: deleted product 272
2019-07-17T15:59:24+00:00 NOTICE product.deleted :: deleted product 240
2019-07-17T15:59:25+00:00 NOTICE product.deleted :: deleted product 204
2019-07-17T15:59:26+00:00 NOTICE product.deleted :: deleted product 187
2019-07-17T15:59:27+00:00 NOTICE product.deleted :: deleted product 181
2019-07-17T15:59:28+00:00 NOTICE product.deleted :: deleted product 160
2019-07-17T15:59:28+00:00 NOTICE product.deleted :: deleted product 80
2019-07-17T15:59:29+00:00 NOTICE product.deleted :: deleted product 75
2019-07-17T15:59:29+00:00 NOTICE product.deleted :: deleted product 69
2019-07-17T15:59:57+00:00 NOTICE product.deleted :: deleted product 65
2019-07-17T15:59:58+00:00 NOTICE product.deleted :: deleted product 62
2019-07-17T15:59:58+00:00 NOTICE product.deleted :: deleted product 60
2019-07-17T15:59:58+00:00 NOTICE product.deleted :: deleted product 58
2019-07-17T15:59:59+00:00 NOTICE product.deleted :: deleted product 56
2019-07-17T15:59:59+00:00 NOTICE product.deleted :: deleted product 54
2019-07-17T16:00:00+00:00 NOTICE product.deleted :: deleted product 52
2019-07-17T16:00:00+00:00 NOTICE product.deleted :: deleted product 51
2019-07-17T16:00:00+00:00 NOTICE product.deleted :: deleted product 22
2019-07-17T16:44:32+00:00 DEBUG product_submit.debug :: #2347 :: Array
(
    [id] => 2347
    [title] => The Natural History of Carolina
    [handle] => the-natural-history-of-carolina
    [url] => https://www.spacewhale.online/product/the-natural-history-of-carolina/
    [description] => In the early eighteenth century, the English naturalist Mark Catesby made two extended expeditions to the British colonies on the eastern seaboard of North America in order to document the indigenous flora and fauna. His resulting work, the first on its subject, was 'The Natural History of Carolina, Florida and the Bahama Islands', issued in parts between 1729 and 1747. It is an extraordinary visual record of the plants, mammals, lizards, snakes, insects, corals, fish and birds that Catesby found on his travels. Catesby identified eight different species of woodpecker while he was in America. The Larger red-crested woodpecker shown here has its long tongue extended, and is perched on a live, or evergreen oak.
    [image_url] => https://i2.wp.com/www.spacewhale.online/wp-content/uploads/2019/07/SpaceWhaleCo_Mark_Catesby-1.jpg?fit=223%2C300&ssl=1
    [variants] => Array
        (
            [0] => Array
                (
                    [id] => 2347
                    [title] => The Natural History of Carolina
                    [url] => https://www.spacewhale.online/product/the-natural-history-of-carolina/
                    [price] => 5
                    [inventory_quantity] => 1000000
                    [image_url] => https://i2.wp.com/www.spacewhale.online/wp-content/uploads/2019/07/SpaceWhaleCo_Mark_Catesby-1.jpg?fit=223%2C300&ssl=1
                    [backorders] => false
                    [visibility] => visible
                )

            [1] => Array
                (
                    [id] => 2355
                    [title] => The Natural History of Carolina :: Illustrations = image-01 :: Paper-size = a2-42x59cm
                    [url] => https://www.spacewhale.online/product/the-natural-history-of-carolina/?attribute_pa_illustrations=image-01&attribute_pa_paper-size=a2-42x59cm
                    [price] => 50
                    [inventory_quantity] => 1000000
                    [image_url] => https://i2.wp.com/www.spacewhale.online/wp-content/uploads/2019/07/SpaceWhaleCo_Mark_Catesby-1.jpg?fit=223%2C300&ssl=1
                    [backorders] => false
                    [visibility] => visible
                )

            [2] => Array
                (
                    [id] => 2356
                    [title] => The Natural History of Carolina :: Illustrations = image-01 :: Paper-size = a3-29x42cm
                    [url] => https://www.spacewhale.online/product/the-natural-history-of-carolina/?attribute_pa_illustrations=image-01&attribute_pa_paper-size=a3-29x42cm
                    [price] => 30
                    [inventory_quantity] => 1000000
                    [image_url] => https://i2.wp.com/www.spacewhale.online/wp-content/uploads/2019/07/SpaceWhaleCo_Mark_Catesby-1.jpg?fit=223%2C300&ssl=1
                    [backorders] => false
                    [visibility] => visible
                )

            [3] => Array
                (
                    [id] => 2357
                    [title] => The Natural History of Carolina :: Illustrations = image-01 :: Paper-size = a4-21x30cm
                    [url] => https://www.spacewhale.online/product/the-natural-history-of-carolina/?attribute_pa_illustrations=image-01&attribute_pa_paper-size=a4-21x30cm
                    [price] => 20
                    [inventory_quantity] => 1000000
                    [image_url] => https://i2.wp.com/www.spacewhale.online/wp-content/uploads/2019/07/SpaceWhaleCo_Mark_Catesby-1.jpg?fit=223%2C300&ssl=1
                    [backorders] => false
                    [visibility] => visible
                )

            [4] => Array
                (
                    [id] => 2358
                    [title] => The Natural History of Carolina :: Illustrations = image-01 :: Paper-size = postcard-10x15cm
                    [url] => https://www.spacewhale.online/product/the-natural-history-of-carolina/?attribute_pa_illustrations=image-01&attribute_pa_paper-size=postcard-10x15cm
                    [price] => 5
                    [inventory_quantity] => 1000000
                    [image_url] => https://i2.wp.com/www.spacewhale.online/wp-content/uploads/2019/07/SpaceWhaleCo_Mark_Catesby-1.jpg?fit=223%2C300&ssl=1
                    [backorders] => false
                    [visibility] => visible
                )

            [5] => Array
                (
                    [id] => 2359
                    [title] => The Natural History of Carolina :: Illustrations = image-01 :: Paper-size = supera3-32x48cm
                    [url] => https://www.spacewhale.online/product/the-natural-history-of-carolina/?attribute_pa_illustrations=image-01&attribute_pa_paper-size=supera3-32x48cm
                    [price] => 40
                    [inventory_quantity] => 1000000
                    [image_url] => https://i2.wp.com/www.spacewhale.online/wp-content/uploads/2019/07/SpaceWhaleCo_Mark_Catesby-1.jpg?fit=223%2C300&ssl=1
                    [backorders] => false
                    [visibility] => visible
                )

            [6] => Array
                (
                    [id] => 2360
                    [title] => The Natural History of Carolina :: Illustrations = illustration-02 :: Paper-size = a2-42x59cm
                    [url] => https://www.spacewhale.online/product/the-natural-history-of-carolina/?attribute_pa_illustrations=illustration-02&attribute_pa_paper-size=a2-42x59cm
                    [price] => 50
                    [inventory_quantity] => 1000000
                    [image_url] => https://i2.wp.com/www.spacewhale.online/wp-content/uploads/2019/07/SpaceWhaleCo_Mark_Catesby-2.jpg?fit=224%2C300&ssl=1
                    [backorders] => false
                    [visibility] => visible
                )

            [7] => Array
                (
                    [id] => 2361
                    [title] => The Natural History of Carolina :: Illustrations = illustration-02 :: Paper-size = a3-29x42cm
                    [url] => https://www.spacewhale.online/product/the-natural-history-of-carolina/?attribute_pa_illustrations=illustration-02&attribute_pa_paper-size=a3-29x42cm
                    [inventory_quantity] => 0
                    [image_url] => https://i2.wp.com/www.spacewhale.online/wp-content/uploads/2019/07/SpaceWhaleCo_Mark_Catesby-2.jpg?fit=224%2C300&ssl=1
                    [backorders] => false
                )

            [8] => Array
                (
                    [id] => 2362
                    [title] => The Natural History of Carolina :: Illustrations = illustration-02 :: Paper-size = a4-21x30cm
                    [url] => https://www.spacewhale.online/product/the-natural-history-of-carolina/?attribute_pa_illustrations=illustration-02&attribute_pa_paper-size=a4-21x30cm
                    [price] => 20
                    [inventory_quantity] => 1000000
                    [image_url] => https://i2.wp.com/www.spacewhale.online/wp-content/uploads/2019/07/SpaceWhaleCo_Mark_Catesby-2.jpg?fit=224%2C300&ssl=1
                    [backorders] => false
                    [visibility] => visible
                )

            [9] => Array
                (
                    [id] => 2363
                    [title] => The Natural History of Carolina :: Illustrations = illustration-02 :: Paper-size = postcard-10x15cm
                    [url] => https://www.spacewhale.online/product/the-natural-history-of-carolina/?attribute_pa_illustrations=illustration-02&attribute_pa_paper-size=postcard-10x15cm
                    [price] => 5
                    [inventory_quantity] => 1000000
                    [image_url] => https://i2.wp.com/www.spacewhale.online/wp-content/uploads/2019/07/SpaceWhaleCo_Mark_Catesby-2.jpg?fit=224%2C300&ssl=1
                    [backorders] => false
                    [visibility] => visible
                )

            [10] => Array
                (
                    [id] => 2364
                    [title] => The Natural History of Carolina :: Illustrations = illustration-02 :: Paper-size = supera3-32x48cm
                    [url] => https://www.spacewhale.online/product/the-natural-history-of-carolina/?attribute_pa_illustrations=illustration-02&attribute_pa_paper-size=supera3-32x48cm
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2019-07-17T16:44:32+00:00 NOTICE product_submit.success :: addStoreProduct :: #2347
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    [published_at_foreign] => 2019-07-11 10:40:36
)

2019-07-17T16:44:33+00:00 NOTICE product_submit.success :: updateStoreProduct :: #2347
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    for future reference, please don’t do huge pastes here. Use pastebin.com or gist.github.com and link to that.

    Plugin Author ryanhungate

    (@ryanhungate)

    @jdelgadoesteban ok out of curiosity have you tried completely uninstalling the plugin and then re-installing again to see if that cleans up your data? I’m wondering if you just might be in a spot where it needs a hard refresh of sorts.

    Hi there Ryan. I’m having a similar issue. I have over 120 products synced to Mailchimp from my Woocommerce shop but when creating an email campaign in Mailchimp the Products block shows only 10 products that I can choose from. When you say completely uninstalling the plugin – when you uninstall and delete this plugin does it also clean the db or must I delete the mailchimp tables? If so, which tables must be dropped?

    Plugin Support khungate

    (@khungate)

    @brinkcor when you get a chance, please check out this GitHub issue that provides more detail as to why there are only 10 products showing up.

    It works when searching, thank you for the feedback!

    Plugin Support khungate

    (@khungate)

    Hi @jdelgadoesteban, we just wanted to check back with you to see if this was still a problem with our latest plugin (2.2.2 at the time of this post). Please let us know when you get a moment, we’ll be happy to help troubleshoot further if necessary.

    Please note, the best way to reach us is over at the GitHub plugin page. From there, you can receive direct responses from the development team, log new issues and track existing ones.

    I look forward to hearing back from you.

    Thread Starter jdelgadoesteban

    (@jdelgadoesteban)

    @sterndata thanks for the tip.@khungate after deleting and re-uploading the plugin all sync issues got solved.

    Plugin Support khungate

    (@khungate)

    Glad to hear that fixed the issue @jdelgadoesteban! If anything else pops up, don’t hesitate to reach back out to us.

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Products not in sync’ is closed to new replies.