Products not Displaying on Google Shopping Tab

Hello @azadbakhsh

Thanks for reaching us.

For all disapproved items, Google generates error reports, and that’s the only option you can find the exact reason behind the product’s disapproval. To help us understand the exact reason, please, provide us the below resources –
– Screenshot of the affected feeds configuration
– Feed link that you have uploaded on GMC.
– Error report of the affected feed. To download the error report, Login to your GMC > Go to Products > Diagnostics > Select the feed and download the report > Follow this screenshot
– System status. Go to CTX Feed > Status > Copy and paste here.

The above resources will help us understand what may have caused the products to be disapproved.

Best regards,

Hello,

You can check my feed with the below link:
https://shopipersia.com/wp-content/uploads/woo-feed/google/xml/shopipersia.xml

A Screenshot of my Dashboard:
https://s6.uupload.ir/files/dashboard_z0ck.png

A Screenshot of my Performance:
https://s6.uupload.ir/files/performance_yunw.png

As you can see, my performance now is 0. None of my Products showing any more. Please Help me.

The Problem is, Active Products not Showing any more.

Hi,

Please, provide us with the error report file that we requested earlier.
Without the error report, we don’t have any clue about what could be the possible error.

However, before reaching us again, make sure you have added shipping information in the feed or configured label-based shipping in GMC and added shipping labels to the feed items.

To know more about how to create a feed with shipping information, please, go through the documentation carefully on How to Configure Google Merchant Shipping Attribute?

Thank you,

Hello,

Please check below photo:
https://shopipersia.com/upload/error.PNG

And Products with Errors:
https://shopipersia.com/upload/item_issues_276341329_2022-10-07T09_29_57.856Z_%20_1_.csv

https://shopipersia.com/upload/item_issues_276341329_2022-10-07T09_29_57.856Z_%20_2_.csv

https://shopipersia.com/upload/item_issues_276341329_2022-10-07T09_29_57.856Z_.csv

Yes, I added Shipping details and Shipping label.
I don’t know why none of my Products displaying any more after 29th August !

Hi @azadbakhsh

According to the error reports, the products are getting disapproved due to lack of required information in the feed and the reasons are –
– Limited performance due to missing value [gtin](missing GTIN won’t dissaprove item but will give warning)
– Missing potentially required value [unit pricing measure](missing unit pricing measure won’t dissaprove item but will give warning)
– Violation of Google policies (This is the reason your items are getting dissaproved)

Here I’m explaining how to sovle the above issues –
Limited performance due to missing value [gtin]
GTIN is a requried field but in your feed feed you have added the GTIN field but more then 13000 items are missing GTIN values which is causing the issue. So, you need to add value to the products GTIN field if you have valid GTIN values but if you don’t have GTIN’s for all the items, remove the GTIN field from the feed config and use MPN as identifier and assign SKU as the MPN field value as show on this screenshot.

Missing potentially required value [unit pricing measure]
As you can see here the items are missing this attribute and that’s the reason you are getting the warning about Missing potentially required value [unit pricing measure].

Violation of Google policies
Please, check this documentation about item disapprovals for policy violations and make sure you haven’t added any product data to the feed which is not supported by GMC and it a restricted content – https://support.google.com/merchants/answer/6103800?hl=en

Thank you,

Hi @azadbakhsh

As we are not getting any further replies to this thread, we are considering and marking this issue as resolved.

Please, feel free to start a new topic if you have any further queries.

Thank you,