Products from Website not Syncing with Google Merchant Center

  • Resolved spyronj

    (@spyronj)


    11 months, 2 weeks ago

    Hi..Some of our products are not getting synced with the Google Merchant Center Account.

    I tried visiting “example.com/wp-admin/admin.php?page=connection-test-admin-page” and following issue popped up : “Error submitting products to Google: Google Merchant Center has not been set up correctly. Please review your configuration.”

    Please find the system status report here: 

    `
### WordPress Environment ###

WordPress address (URL): https://whysogorgeous.com
Site address (URL): https://whysogorgeous.com
WC Version: 8.3.1
REST API Version: ? 8.3.1
WC Blocks Version: ? 11.4.9
Action Scheduler Version: ? 3.6.4
Log Directory Writable: ?
WP Version: 6.4.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 8.5.0
OpenSSL/1.1.1w

SUHOSIN Installed: –
MySQL Version: 5.7.44
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 8.3.1
WC Database Prefix: aaSvwS61X_
Total Database Size: 388.07MB
Database Data Size: 369.53MB
Database Index Size: 18.54MB
aaSvwS61X_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
aaSvwS61X_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_woocommerce_order_itemmeta: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
aaSvwS61X_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
aaSvwS61X_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_actionscheduler_actions: Data: 1.02MB + Index: 0.72MB + Engine InnoDB
aaSvwS61X_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_actionscheduler_logs: Data: 0.27MB + Index: 0.19MB + Engine InnoDB
aaSvwS61X_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_comments: Data: 2.03MB + Index: 0.52MB + Engine InnoDB
aaSvwS61X_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_gla_budget_recommendations: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
aaSvwS61X_gla_merchant_issues: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_options: Data: 5.02MB + Index: 0.17MB + Engine InnoDB
aaSvwS61X_postmeta: Data: 185.36MB + Index: 5.59MB + Engine InnoDB
aaSvwS61X_posts: Data: 149.14MB + Index: 1.44MB + Engine InnoDB
aaSvwS61X_redirects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_termmeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
aaSvwS61X_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
aaSvwS61X_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_trp_dictionary_en_us_ar: Data: 10.47MB + Index: 3.06MB + Engine InnoDB
aaSvwS61X_trp_gettext_ar: Data: 1.52MB + Index: 0.61MB + Engine InnoDB
aaSvwS61X_trp_gettext_en_us: Data: 1.52MB + Index: 0.72MB + Engine InnoDB
aaSvwS61X_trp_gettext_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
aaSvwS61X_trp_gettext_original_strings: Data: 0.39MB + Index: 0.30MB + Engine InnoDB
aaSvwS61X_trp_original_meta: Data: 0.13MB + Index: 0.20MB + Engine InnoDB
aaSvwS61X_trp_original_strings: Data: 8.52MB + Index: 2.52MB + Engine InnoDB
aaSvwS61X_usermeta: Data: 0.20MB + Index: 0.09MB + Engine InnoDB
aaSvwS61X_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
aaSvwS61X_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
aaSvwS61X_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
aaSvwS61X_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
aaSvwS61X_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
aaSvwS61X_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
aaSvwS61X_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_wdr_order_item_discounts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
aaSvwS61X_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_woo_shippment_provider: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
aaSvwS61X_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
aaSvwS61X_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aaSvwS61X_yoast_indexable: Data: 0.33MB + Index: 0.13MB + Engine InnoDB
aaSvwS61X_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
aaSvwS61X_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aaSvwS61X_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aaSvwS61X_yoast_seo_links: Data: 0.42MB + Index: 0.22MB + Engine InnoDB

### Post Type Counts ###

attachment: 2474
awl-labels: 10
custom_css: 2
customize_changeset: 19
elementor_library: 14
ic_mega_menu: 3
language_switcher: 4
mb_siwc_lite_image: 8
minimog_size_guide: 1
nav_menu_item: 20
o-list: 1
page: 32
post: 61
product: 91
product_variation: 36
revision: 5733
shop_coupon: 18
shop_order: 187
shop_order_refund: 2
wp_global_styles: 2
wp_navigation: 1
wp_template: 2
wpforms: 7

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (40) ###

Redux Framework: by Team Redux – 4.4.10
Advanced Woo Labels: by ILLID – 1.82
Advanced Shipment Tracking Pro: by zorem – 3.1
Click to Chat: by HoliThemes – 3.30.1
Custom Currency Symbol for WooCommerce: by Bill Robbins – 1.0.0
Duplicate Page: by mndpsingh287 – 4.5.3
GTM4WP: by Thomas Geiger – 1.18.1
Elementor: by Elementor.com – 3.18.1
301 Redirects: by WebFactory Ltd – 2.73
Facebook for WooCommerce: by Facebook – 3.1.5
Google Listings and Ads: by WooCommerce – 2.5.13
Site Kit by Google: by Google – 1.115.0
Insight Core: by ThemeMove – 2.6.5
Insight Product Brands for Woocommerce: by ThemeMove – 1.3.0
Insight Swatches: by ThemeMove – 1.7.0
Shoppable Images Lite: by Studio Wombat – 1.2.5
Payfort (FORT): by Payfort – 1.2.1
Permalink Manager Lite: by Maciej Bis – 2.4.1.6
Sales Countdown Timer Premium for WooCommerce and WordPress: by VillaTheme – 1.1.2.1
Simple CSS: by Tom Usborne – 1.1.1
Tabby Checkout: by Tabby – 4.8.3
Thememove Addons For Elementor: by ThemeMove – 1.3.1
TranslatePress - Multilingual: by Cozmoslabs
Razvan Mocanu
Madalin Ungureanu
Cristophor Hurduban – 2.6.7

TrustPulse API: by  – 1.1.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.23.13

CTX Feed: by WebAppick – 6.3.7
Conditional Discounts for WooCommerce - A simple yet complete woocommerce dynamic pricing plugin: by ORION – 2.31.5
WPC Frequently Bought Together for WooCommerce (Premium): by WPClever – 6.2.3
Woo Discount Rules PRO 2.0: by Flycart – 2.6.1
Woo Discount Rules: by Flycart – 2.6.2
WPC Product Bundles for WooCommerce (Premium): by WPClever – 7.3.3
WPC Smart Compare for WooCommerce (Premium): by WPClever – 6.1.6
WPC Smart Wishlist for WooCommerce (Premium): by WPClever – 4.7.9
WooCommerce: by Automattic – 8.3.1 (update to version 8.4.0 is available)
WordPress Importer: by wordpressdotorg – 0.8.1
Yoast SEO: by Team Yoast – 21.6
WP Fastest Cache: by Emre Vona – 1.2.2
WPC Product Tabs for WooCommerce (Premium): by WPClever – 3.0.6
WPForms Lite: by WPForms – 1.8.5.2
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.9


### Inactive Plugins (4) ###

Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3
Hello Dolly: by Matt Mullenweg – 1.7.2
Perfect Brands WooCommerce: by QuadLayers – 3.2.9
WP Mail SMTP: by WP Mail SMTP – 3.10.0

### Must Use Plugins (1) ###

Elementor Safe Mode: by Elementor.com – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: AED (AED)
Currency Position: left_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Shop base: #20106 - /shop/
Cart: #10 - /cart/
Checkout: #20108 - /checkout/
My account: #20109 - /my-account-2/
Terms and conditions: ? Page not set

### Theme ###

Name: Minimog Child
Version: 2.9.9
Author URL: https://thememove.com
Child Theme: ?
Parent Theme Name: Minimog
Parent Theme Version: 2.9.9
Parent Theme Author URL: https://thememove.com
WooCommerce Support: ?

### Templates ###

Overrides: minimog-child/woocommerce/archive-product.php
minimog-child/woocommerce/cart/cart-shipping.php
minimog-child/woocommerce/cart/cart-totals.php
minimog-child/woocommerce/cart/cart.php
minimog-child/woocommerce/cart/cross-sells.php
minimog-child/woocommerce/cart/mini-cart.php
minimog-child/woocommerce/cart/proceed-to-checkout-button.php
minimog-child/woocommerce/cart/shipping-calculator.php
minimog-child/woocommerce/checkout/form-checkout.php
minimog-child/woocommerce/checkout/form-coupon.php
minimog-child/woocommerce/checkout/form-login.php
minimog-child/woocommerce/checkout/payment-method.php
minimog-child/woocommerce/checkout/review-order.php
minimog-child/woocommerce/checkout/thankyou.php
minimog-child/woocommerce/content-product-cat.php
minimog-child/woocommerce/content-product.php
minimog-child/woocommerce/content-single-product.php
minimog-child/woocommerce/content-widget-price-filter.php
minimog-child/woocommerce/content-widget-product.php
minimog-child/woocommerce/global/form-login.php
minimog-child/woocommerce/global/quantity-input.php
minimog-child/woocommerce/loop/add-to-cart.php
minimog-child/woocommerce/loop/loop-end.php
minimog-child/woocommerce/loop/loop-start.php
minimog-child/woocommerce/loop/orderby.php
minimog-child/woocommerce/loop/pagination.php
minimog-child/woocommerce/loop/price.php
minimog-child/woocommerce/loop/rating.php
minimog-child/woocommerce/loop/result-count.php
minimog-child/woocommerce/loop/sale-flash.php
minimog-child/woocommerce/myaccount/form-login.php
minimog-child/woocommerce/myaccount/form-lost-password.php
minimog-child/woocommerce/myaccount/form-reset-password.php
minimog-child/woocommerce/myaccount/my-account.php
minimog-child/woocommerce/order/order-details.php
minimog-child/woocommerce/product-searchform.php
minimog-child/woocommerce/single-product/add-to-cart/external.php
minimog-child/woocommerce/single-product/add-to-cart/grouped.php
minimog-child/woocommerce/single-product/add-to-cart/simple.php
minimog-child/woocommerce/single-product/add-to-cart/variable.php
minimog-child/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
minimog-child/woocommerce/single-product/meta.php
minimog-child/woocommerce/single-product/price.php
minimog-child/woocommerce/single-product/product-image.php
minimog-child/woocommerce/single-product/rating.php
minimog-child/woocommerce/single-product/related.php
minimog-child/woocommerce/single-product/review-meta.php
minimog-child/woocommerce/single-product/review-rating.php
minimog-child/woocommerce/single-product/review.php
minimog-child/woocommerce/single-product/sale-flash.php
minimog-child/woocommerce/single-product/stock.php
minimog-child/woocommerce/single-product/tabs/additional-information.php
minimog-child/woocommerce/single-product/tabs/description.php
minimog-child/woocommerce/single-product/tabs/tabs.php
minimog-child/woocommerce/single-product/title.php
minimog-child/woocommerce/single-product/up-sells.php
minimog-child/woocommerce/single-product-reviews.php
minimog-child/woocommerce/single-product.php


### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-virtual-downloadable
product-external-affiliate
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-12-15 05:02:47 +00:00
Options: ?
Notes: 128
Onboarding: completed

### Action Scheduler ###

Complete: 1,835
Oldest: 2023-11-13 07:09:09 +0000
Newest: 2023-12-14 06:32:37 +0000

Failed: 36
Oldest: 2023-10-26 16:59:56 +0000
Newest: 2023-11-27 14:01:44 +0000

Pending: 11
Oldest: 2023-12-14 08:44:55 +0000
Newest: 2023-12-20 17:14:48 +0000


### Status report information ###

Generated at: 2023-12-14 06:41:34 +00:00
`

    Kindly assist us with the issue.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 16 through 18 (of 18 total)

  • Hi there @spyronj ??

    Let us know how we will remove everything and do it again?

    That’d be a two-step process:

    1. Start here, then
    2. Continue from here

    I have deactivated the CTX plugin and reinstalled the Google Listing & Ads plugin and the products are now sync.

    That’s great to hear! Thanks for letting us know.

    kindly guide us a solution to generate Product Review Feed.

    From what I gather, there is a separate thread on this. It is best to keep them as such, for better focusing on each issue.

    we have updated the file name for the following image files:
    […]
    The issue stills persists again.

    It appears the — (em dash) is the cause here. Could you go ahead with renaming the images without that — , and see if the issue persists? It’s not a normal - (hyphen), from what I gather, which would have worked correctly instead AFAIK.

    • This reply was modified 11 months, 2 weeks ago by anastas10s. Reason: added link to other thread
    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there,

    Thanks for sharing the screenshot.

    Could you please confirm if you are able to rename the image files?

    Looking forward to your reply.

    Hey @spyronj!

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 3 replies - 16 through 18 (of 18 total)
  • The topic ‘Products from Website not Syncing with Google Merchant Center’ is closed to new replies.