Products charging 0.00 during order even though pricing is correctly set
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Recently set up this site and seemed to be working fine. No changes had been made and now any item i try to order is being added with a $0.00 price and I cannot figure out why.
Any help would be greatly appreciated. I have had to take the site down in the meantime. I have cleared all caches, and have gone through plugins to see if there was a conflict with no success.
System Status Report
### WordPress Environment ###
WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.3.3
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ? 3.8.2
Log Directory Writable: ?
WP Version: 6.6.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?
### Server Environment ###
Server Info: Apache
PHP Version: 8.2.24
PHP Post Max Size: 100 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.81.0
OpenSSL/3.0.2
SUHOSIN Installed: –
MySQL Version: 8.0.37-29
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?
### Database ###
[REDACTED]
### Post Type Counts ###
attachment: 1026
customize_changeset: 11
elementor_library: 1
hf_builder: 2
mailpoet_page: 1
mega_menu: 1
nav_menu_item: 11
page: 13
post: 2
product: 61
product_variation: 1098
rcbp-rule: 2
revision: 4
shop_coupon: 1
shop_order_placehold: 27
wp_font_face: 33
wp_font_family: 12
wp_global_styles: 2
wp_navigation: 1
wpcf7_contact_form: 1
### Security ###
Secure connection (HTTPS): ?
Hide errors from visitors: ?
### Active Plugins (19) ###
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3
Contact Form 7: by Takayuki Miyoshi – 6.0
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
Elementor: by Elementor.com – 3.25.4
Hide Categories and Products for Woocommerce: by N.O.U.S. Open Useful and Simple – 1.2.9
Image Optimizer - Compress, Resize and Optimize Images: by Elementor.com – 1.5.4
Jetpack: by Automattic – 14.0
Maintenance: by WebFactory Ltd – 4.15
Printful Integration for WooCommerce: by Printful – 2.2.10
Product Visibility by User Role for WooCommerce Pro: by WP Wham – 1.8.2
Role and Customer Based Pricing for WooCommerce: by Meow Crew – 1.6.0
TI WooCommerce Wishlist: by TemplateInvaders – 2.8.2
WooCommerce.com Update Manager: by Automattic – 1.0.3
WooCommerce Stripe Gateway: by Stripe – 8.8.2
Woocommerce Role Pricing: by eggemplo – 3.5.3
WooCommerce Shipping & Tax: by WooCommerce – 2.8.2
WooCommerce: by Automattic – 9.3.3
Woostify Pro: by Woostify – 1.8.3
Woostify Sites Library: by Woostify – 1.4.9
### Inactive Plugins (6) ###
Google for WooCommerce: by WooCommerce – 2.8.6
MailPoet: by MailPoet – 5.3.6
Pinterest for WooCommerce: by WooCommerce – 1.4.12
TikTok: by TikTok – 1.2.10
User Custom Discount: by BeePlugin – 1.21
WooPayments: by WooCommerce – 8.4.0
### Dropin Plugins () ###
advanced-cache.php: advanced-cache.php
object-cache.php: Memcached
### Must Use Plugins (5) ###
Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
WP Engine Cache Plugin: by WP Engine – 1.3.2
WP Engine Seamless Login Plugin: by WP Engine – 1.6.1
WP Engine Security Auditor: by wpengine – 1.1.1
WP Engine System: by WP Engine – 6.3.0
### Settings ###
Legacy API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: ?
HPOS feature enabled: ?
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –
### Logging ###
Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 7 MB
### WC Pages ###
Shop base: #6 - /shop/
Cart: #7 - /cart/ - Contains the woocommerce/cart block
Checkout: #8 - /checkout/ - Contains the woocommerce/checkout block
My account: #9 - /my-account/
Terms and conditions: ? Page not set
### Theme ###
Name: Woostify
Version: 2.3.7
Author URL: https://woostify.com/about
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?
### Templates ###
Overrides: woostify/woocommerce/loop/result-count.php
woostify/woocommerce/single-product/stock.php
### Product Visibility by User Role Settings ###
Product Visibility by User Role: yes
License Key: (set)
Hide catalog visibility: yes
Make non-purchasable: no
Modify query: no
Hide menu items: yes
Hide product categories/tags: no
Redirect:
Enable Redirect URLs per product: no
Replace description: no
Content to replace with, e.g.: Log in to see the product description.:
Replace short description: no
Content to replace with, e.g.: Log in to see the product description.:
User roles to display in settings: Array
(
)
Admin products list column: yes
Product quick edit: yes
Products bulk edit: no
Bulk settings for role guest: not set
Enable/Disable: yes
Hide all: no
Products: Array
(
)
Invisible: Array
(
)
Product categories: Array
(
)
Invisible: Array
(
[0] => 33
)
Product tags: Array
(
)
Invisible: Array
(
)
Bulk settings for role administrator: not set
Enable/Disable: yes
Hide all: no
Products: Array
(
)
Invisible: Array
(
)
Product categories: Array
(
)
Invisible: Array
(
)
Product tags: Array
(
)
Invisible: Array
(
)
Bulk settings for role editor: not set
Enable/Disable: yes
Hide all:
Products:
Invisible:
Product categories:
Invisible:
Product tags:
Invisible:
Bulk settings for role author: not set
Enable/Disable: yes
Hide all:
Products:
Invisible:
Product categories:
Invisible:
Product tags:
Invisible:
Bulk settings for role contributor: not set
Enable/Disable: yes
Hide all:
Products:
Invisible:
Product categories:
Invisible:
Product tags:
Invisible:
Bulk settings for role subscriber: not set
Enable/Disable: yes
Hide all:
Products:
Invisible:
Product categories:
Invisible:
Product tags:
Invisible:
Bulk settings for role customer: not set
Enable/Disable: yes
Hide all: no
Products: Array
(
)
Invisible: Array
(
)
Product categories: Array
(
)
Invisible: Array
(
[0] => 33
)
Product tags: Array
(
)
Invisible: Array
(
)
Bulk settings for role shop_manager: not set
Enable/Disable: yes
Hide all:
Products:
Invisible:
Product categories:
Invisible:
Product tags:
Invisible:
### Admin ###
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings
Daily Cron: ? Next scheduled: 2024-11-10 19:05:32 +00:00
Options: ?
Notes: 85
Onboarding: completed
### TI WooCommerce Wishlist Templates ###
Overrides: –
### Action Scheduler ###
Complete: 3,905
Oldest: 2024-10-11 15:53:12 +0000
Newest: 2024-11-10 03:47:21 +0000
Failed: 2
Oldest: 2024-11-08 01:12:09 +0000
Newest: 2024-11-10 03:46:18 +0000
Pending: 2
Oldest: 2024-11-11 03:28:14 +0000
Newest: 2024-11-11 03:32:04 +0000
### Status report information ###
Generated at: 2024-11-10 03:47:27 +00:00The page I need help with: [log in to see the link]
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