• Resolved Amine CH

    (@aminech)


    Hello

    Thank you developper for the great plugin, it’s a life saver ??

    Using the shortcode {{products.cart}} It looks like the cart table is not responsive, on mobile it looks like this:

    View post on imgur.com

    Any idea how to fix this ??

    • This topic was modified 6 years, 7 months ago by Amine CH.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor chetnapatel

    (@chetnapatel)

    Hi,

    I have checked the abandoned cart reminder email in the Mobile device and Abandoned Cart Reminder email appeared correct on the mobile device.

    Please share with us HTML code of Email content from “Text” mode of Email Body section under Edit email template page.

    Can you please let me know on which mobile device you are using to check email notification?

    Please let me know if you have any further queries.

    Regards,
    Chetna Bhutka

    Thread Starter Amine CH

    (@aminech)

    @chetnapatel

    Hello,
    this is my email html source code: https://pastebin.com/KWmSbedk

    I opened it on Outlook on android and Gmail on Android, on both the cart table wasn’t responsive.

    Plugin Contributor chetnapatel

    (@chetnapatel)

    Hi,

    Thank you for sharing with me the HTML code of Email Template.

    I will be checking the issue and get back to you with an update. Your patience will be highly appreciated.

    Regards,
    Chetna Bhutka

    Plugin Contributor chetnapatel

    (@chetnapatel)

    Hi @aminech,

    Yesterday, we have released our plugin version 5.1.0. From this version, we have added a responsive default email template.

    You can try to update the plugin and it will be added in the list of the email template and use it.

    Let me know if the issue still persists with the new template.

    Regards,
    Chetna Bhutka

Viewing 4 replies - 1 through 4 (of 4 total)
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