Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @vismithams

    Thank you so much for reaching out to us.

    We are extremely sorry for all the inconvenience caused.

    After reading your message, we have investigated our plugin thoroughly to see if there are any issues.

    With due respect, we didn’t find any issue. The cart button seems to be working perfectly fine.

    It would be great if you create a ticket on our support website.

    https://hasthemes.com/contact-us/

    About the loading time:

    We’ll take a look into it and try to improve our plugin.

    Best regards,
    Support Team

    Thread Starter Vivek Narayanankutty Nair

    (@vismithams)

    Thanks @tarekht
    The issue was we have ad-on some custom custom fields which user need to fill before checkout. I believe this was the reason why even clicking cart button the product not getting added to cart and getting error message of filled those custom fields. I have disabled cart button now but I really would like to see it back

    Plugin Contributor Tarek Aziz

    (@tarekht)

    You are very welcome @vismithams

    Yes, you are absolutely right. The add-on that you mentioned here caused the issue.

    Could you please create a ticket on our support website?

    https://hasthemes.com/contact-us/

    Best regards,
    Support Team

    Thread Starter Vivek Narayanankutty Nair

    (@vismithams)

    Sure..I do that. Must say that plugin is very light weight and awesome.
    Only Issue we facing is late loading of shortcode

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Thanks a lot for your valuable feedback ??

    We’ll definitely take this into consideration.

    Kind regards,
    Support Team

Viewing 5 replies - 1 through 5 (of 5 total)
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