• Resolved prodige13

    (@prodige13)


    HI,

    I’ve updated woocommerce and now the products are not displayed in any of the several category pages we have.

    Does anyone know what’s wrong?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello!

    Could you please disable the “blocks-for-shopengine” plugin and check if the product is visible after doing so?

    Thread Starter prodige13

    (@prodige13)

    Hello Ahir,

    Thank you for your answer. I’ve desactivated “blocks-for-shopengine” and nothing happens. Still have the same problem.

    Cheers

    Hi @prodige13

    I’ve updated woocommerce and now the products are not displayed in any of the several category pages we have. Does anyone know what’s wrong?

    From what I understand, you’re experiencing issues with your WooCommerce products not displaying on your category pages after an update.

    Let’s dig a little deeper to find out what’s causing this. Could you please share your site’s System Status with us? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

    And finally, if there are any fatal error logs, could you share those with us too? You’ll find them under WooCommerce > Status > Logs.

    You can either paste all this information into your reply here or use https://pastebin.com to share it with us.

    Once we have all this information, we’ll be better equipped to pinpoint the problem and suggest a solution. In the meantime, you might want to consider disabling all plugins except for WooCommerce and switching to a default WordPress theme like Storefront. This will help us determine if there’s a conflict with other plugins or themes.

    Here’s a helpful guide on how to test for conflicts: ?? How to Test for Plugin and Theme Conflicts

    Thank you for your cooperation and we look forward to resolving this issue for you promptly.

Viewing 3 replies - 1 through 3 (of 3 total)
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