Products adding to cart or deleting from cart is not possible anymore

Hi @juliano189

I checked your site to see if I could spot anything, but since it’s not in my language I got a bit lost.

It’s possible that this issue may be caused due to a theme conflict, or possibly a third-party plugin. I’d recommend the conflict-testing steps here to isolate the source of the issue:?
https://docs.woocommerce.com/document/how-to-test-for-conflicts/

The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
– Temporarily switch your theme back to a default?theme, such as Storefront.
– Disable all plugins except for WooCommerce.
– Clear your browser cache, and the cache on your site if you have one there.
– Test to see if the issue has been resolved.

If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.

Hi Senff,

thanks a lot for the quick reply. In the lower left corner you can change the language to English.

I will do the recommended steps now but would also highly appreciate if you could take a look with English language.

Anyways thanks a lot in advance,

Julian

Alright, I changed the Theme and afterwards I changed back and now it’s working again. Thanks a lot for you help!!

Hey @juliano189

Thank you, I missed that language switch.

I tried this on your site, but I don’t see any issues. I’m able to add a product to my cart by going to https://silkroad-club.com/zh/shop/ and then select a button under a product, and then when I go to https://silkroad-club.com/zh/%e8%b4%ad%e7%89%a9%e8%bd%a6/ I am also able to remove it again from the cart.

If you’re still seeing this issue, have you tried it in various browsers?

Hi @senff
the problem came back again. I do now know the problem: My website is available in three languages (German as main language, English, Chinese). I can add and delete products to the cart in English and Chinese but not in German language. I use the tool translate press.
Do you have any idea how to solve the issue? I already contacted the devs of the tool.
Looking forward to hearing from you,
Julian

Hi @juliano189. I’m not seeing a way to switch languages to test this on your site.

Were you able to resolve this issue with the help of TranslatePress or find out any useful information?

You may have already solved the issue. If there is no update on this thread within the next week, we will go ahead and resolve the thread. In that case, please feel free to start a new thread if you have additional questions.