• Resolved Megunticook

    (@megunticook)


    I noticed some products were missing from one of my Google Ads product listing groups and when I investigated I found a mismatch for “product_type” between my XML feed and what Google Merchant center is displaying. Trying to figure out why this might be happening and a way to resolve the issue.

    Here’s one example product in the XML feed; note the “product_type” value highlighted:

    But when I check this same product in Google Merchant Center, I find the value for “product_type” has changed in the “Additional Details” section of Product Details:

    Oddly, Merchant Center shows the correct value under “Raw Feed Attributes”:

    Why is Google adding those extra values to the product_type attribute? Where is it getting that data?

    Here’s how I have your plugin configured for the field mapping with product_type:

    Any idea what’s going on here and how to fix it? Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    HI @megunticook ,

    I think you’ve uploaded images directly on the forum? The .org forum usually doesn’t show any images here, please pass on the images on a site like drive/dropbox or https://prnt.sc/

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