Product variations show all values

Hi,

Thanks for using our plugin and reaching out to us.

I checked your product feed URL, specifically product ID’s 593 and 594. The title’s look fine to me, they just have one color in them? These are the title’s in the feed:

594: Σετ τοπ – ασ?μμετρη φο?στα με χιαστ? δ?σιμο – SLG μπλ?-κ?τρινο
593: Σετ τοπ – ασ?μμετρη φο?στα με χιαστ? δ?σιμο – SLG λευκ?-ροζ

I do see that the color fields do indeed have all values in them. My guess is that this is being caused because you have mapped an attribute to Google’s g:color field that holds all color values instead of just the one used for the variation. Could it be you used the wrong attribute mapping?

Hello,

Thanks for the swift answer. You are correct about the title, as for the mapping I have indeed mapped the g:color attribute to Χρ?μα (Dynamic Attribute) https://i.imgur.com/bCo2Y2l.png

If that’s not it, do you know which attribute I’m supposed to used for colour?

We can’t tell as that is probably an attribute you named yourself when creating it in WooCommerce ?? Did you check the drop-downs on the field mapping section of our plugin and searched the list for possible alternative color attributes you can use?

Color is indeed an attribute I created but it has nothing fancy, just some values from which I created variations. https://i.imgur.com/yQLYOys.png

I have tried using the “Pa χρ?μα (Custom attribute)” option on the plugin mapping, which seems to be fetching the correct variation’s color, but it is url encoded (which shows up as hex since it’s in Greek)

You can see what I mean in this test feed, check again IDs 593 & 594: https://silkydiamond.com/wp-content/uploads/woo-product-feed-pro/xml/Mpmmguu15NWLmvnQ665i0qBY8XZYPc2Y.xml

I have the same exact issue with a size (Μ?γεθο?) attribute I have created, check product IDs 511 & 510.

when looking at product 509, using this URL:
https://silkydiamond.com/product/%cf%88%ce%b7%ce%bb%cf%8c%ce%bc%ce%b5%cf%83%ce%bf-%cf%80%ce%b1%ce%bd%cf%84%ce%b5%ce%bb%cf%8c%ce%bd%ce%b9-balme/?attribute_pa_%25ce%25bc%25ce%25ad%25ce%25b3%25ce%25b5%25ce%25b8%25ce%25bf%25cf%2582=l-large&utm_source=Google%20Shopping&utm_campaign=Copy%20Google%20Shopping&utm_medium=cpc&utm_term=509

I am not seeing color as an attribute I can pick on your website? So you are not using color as an attribute to distinct the variations? It seems like only size does?

It depends on the product.
Some products have variations based on color and a fixed size (eg id 593 as we said),
some based on size with fixed color like the 509 you mentioned, and some are using both of them like 479.

• This reply was modified 2 years, 9 months ago by joshbour.
• This reply was modified 2 years, 9 months ago by joshbour.

I am not sure I understand your explanation but when you are using a color attribute for a variable products and those attribute values are not being used for the variations than you indeed will get all color values in the g:color field.

Okay, let me explain exactly what I’ve done

• I created an attribute called Χρ?μα (color) and added some values to it, lets say “Γκρ? (Gray)” and “Μπ?ζ (Beige)” and “Μπλε (Blue)
• I created a variable product that uses the Χρ?μα attribute with these three values for variations. It has some other attributes as well, but they are not used for variations.
• I created three variations, one for each color as seen here
• I have mapped g:color to “Χρ?μα ((Dynamic Attribute)” in the plugin and the other settings as shown in the first post
• The feed shows the 3 variations as intended, however the g:color show all the values to every variation, as seen here. The title however is correct and shows the variation color.

Hi,

Try this field mapping instead:
https://www.dropbox.com/s/9ltfrpnwx9klui4/PA_color_field_mapping.png?dl=0

Hope that solves the issue at hand.

That indeed loads the correct attribute, but it is url encoded. You can see it in this test I did here.
For example, product 563 shows color %ce%b3%ce%ba%cf%81%ce%af which is “γκρι” encoded (you can run it through this url decoder to see what I mean).

I guess this happens because it’s Greek, but this should be the case for any other language that has unicode characters (Cyrillic etc)

The solution would be for the “Pa χρ?μα (Custom Attribute)” to run the result through url decode, then everything is correct.

Edit: I tried fetching the feed in Google Merchant, however it doesn’t decode the attribute so it still shows up like %ce%b3%ce%ba%cf%81%ce%af.

• This reply was modified 2 years, 9 months ago by joshbour.

Can you try upgrading to version 11.2.4 and see if that solves the issue at hand for you?

Ok great, that seems to work.

Thanks a lot for your time and help, now I can buy the plugin ??

Assuming the issue has been sorted and/or our help is no longer needed I am going to close this topic for housekeeping reasons now.

Do not hesitate to reach out to us again whenever you need our support.