• Resolved bassplayer84

    (@bassplayer84)


    Hello,

    I’ve set the feed for a Facebook dynamic add.
    Everything ok, but I have a problem with my product attribute and product variations:

    My e-commerce has shoes, which are variable products in woocommerce settings, with attribute “size” used to have product variations: one shoe, which can be bought by customers selecting the size by the size dropdown.

    In Facebook dynamic add, it reads the feed but create different products for each size of my shoes in the catalogue, for example “shoe X size 8”, “shoe X size 9” and so one, and that’s not good…

    Anyone can help please to solve this problem?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Ohidul Islam

    (@wahid0003)

    Hi,

    This plugin automatically adds product variations as a single product and it’s not possible to remove variations from the feed using the free version.

    Thread Starter bassplayer84

    (@bassplayer84)

    Hello, so how can I solve the problem? With pro version?

    Plugin Author Ohidul Islam

    (@wahid0003)

    Hi,

    Yes, There is an option to remove variations from feed into feed configuration page.

    Thread Starter bassplayer84

    (@bassplayer84)

    i’ve purchased it.
    How to activate the license now?

    i have already installed the free versione.

    Thread Starter bassplayer84

    (@bassplayer84)

    Hello,

    i’ve sent a support request but no answer from days.

    I have problems with product variations, the facebook feed doesn’t load the price attribute from variations, so it won’t include 100+ product into the dynamic adds.

    i’ve selected “include variations” no, i just need the parent product into the feed, but it won’t get the product prize from the variations.

    let me know

    Plugin Author Ohidul Islam

    (@wahid0003)

    HI,

    Please select the first variation price.

    Thread Starter bassplayer84

    (@bassplayer84)

    Ok, but i have to enable “yes” or “not” in include variations?

    Plugin Author Ohidul Islam

    (@wahid0003)

    Hi,

    You have set Include variations to No.

    Thread Starter bassplayer84

    (@bassplayer84)

    Hi,

    it was already set to “no”.
    But facebook feeds can not gather the price for the variations.

    Here the feed link, can you please check it?

    One variable product example is “Chiara Ferragni Socks” and if you serch the feed it has no price loaded.

    Let me know please.

    • This reply was modified 6 years, 9 months ago by bassplayer84.
    Thread Starter bassplayer84

    (@bassplayer84)

    Ehi man, any news?
    I filled the support form several days ago, but no answer yet…

    Please let me know, my customer need the feed to work…

    jomo

    (@jonathanmoorebcsorg)

    I note the free version contains the code:

    		# Don't Include Variations for Facebook
    		if ( $this->feedRule['provider'] == 'facebook' ) {
    			$this->feedRule['is_variations'] = 'n';
    		}
    

    However the free version does not actually include the variations for any feed type or make any further reference to ‘is_variations’ rule

    Plugin Author Ohidul Islam

    (@wahid0003)

    Hi,

    The Facebook template does not include product variations because Facebook does not accept variation product with the same product description. If you have set individual description for your variation then use the Google Shopping template to make feed because facebook support Google Shopping feed.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Product variations problem’ is closed to new replies.