• Resolved intouchwithwendy

    (@intouchwithwendy)


    Hi There,

    Variation prices are not being updated on the “live” site. In the dashboard all prices are correct – but are not displaying as such in the front end.

    I have already tried all the basics – disabled all plugins except for woocommerce, changed the theme to the default storefront theme – the problem still persists.

    Please find the status report below

    ` WordPress Environment
    
    WordPress address (URL): https://www.mondanette-irene.co.za<br>Site address (URL): https://www.mondanette-irene.co.za<br>WC Version: 8.0.3<br>REST API Version: ? 8.0.3<br>WC Blocks Version: ? 10.6.6<br>Action Scheduler Version: ? 3.6.1<br>Log Directory Writable: ?<br>WP Version: 6.3.1<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment
    
    Server Info: Apache<br>PHP Version: 8.2.8<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 600<br>PHP Max Input Vars: 3500<br>cURL Version: 7.64.0<br>OpenSSL/1.1.1n
    
    SUHOSIN Installed: –<br>MySQL Version: 10.5.22-MariaDB-1:10.5.22+maria~deb10<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database
    
    WC Database Version: 8.0.3<br>WC Database Prefix: wp_<br>Total Database Size: 114.28MB<br>Database Data Size: 101.83MB<br>Database Index Size: 12.45MB<br>wp_woocommerce_sessions: Data: 0.11MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 1.50MB + Index: 1.03MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 0.19MB + Index: 0.16MB + Engine InnoDB<br>wp_addonlibrary_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_cartflows_ca_cart_abandonment: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_options: Data: 13.08MB + Index: 0.22MB + Engine InnoDB<br>wp_postmeta: Data: 54.52MB + Index: 7.03MB + Engine InnoDB<br>wp_posts: Data: 16.48MB + Index: 0.91MB + Engine InnoDB<br>wp_robogallery_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_term_relationships: Data: 0.13MB + Index: 0.11MB + Engine InnoDB<br>wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_usermeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB<br>wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 1.50MB + Index: 1.02MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB<br>wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wffilemods: Data: 8.52MB + Index: 0.00MB + Engine InnoDB<br>wp_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wfknownfilelist: Data: 3.52MB + Index: 0.00MB + Engine InnoDB<br>wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY<br>wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfsecurityevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wfstatus: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB<br>wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts
    
    attachment: 783<br>cartflows_flow: 2<br>cartflows_step: 4<br>custom_css: 3<br>customize_changeset: 23<br>elementor_library: 16<br>elementor-hf: 1<br>nav_menu_item: 25<br>page: 13<br>post: 4<br>product: 695<br>product_variation: 1851<br>revision: 1588<br>robo_gallery_table: 2<br>shop_coupon: 1<br>shop_order: 10<br>szbdzones: 2<br>wp_global_styles: 3<br>wp_navigation: 1<br>wpforms: 3 Security
    
    Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (1)
    
    WooCommerce: by Automattic – 8.0.3 Inactive Plugins (17)
    
    Astra Pro: by Brainstorm Force – 4.3.0<br>Check My Address for WooCommerce: by Arosoft.se – 1.4.10<br>Checkout Plugins - Stripe for WooCommerce: by Checkout Plugins – 1.4.14<br>Elementor: by Elementor.com – 3.15.3<br>Elementor Header & Footer Builder: by Brainstorm Force<br>Nikhil Chavan – 1.6.15
    
    JetWidgets for Elementor and WooCommerce: by Crocoblock – 1.1.6<br>Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.24<br>Mailchimp for WooCommerce: by Mailchimp – 3.2<br>Migrate Guru: by Migrate Guru – 5.24<br>Shipping Zones by Drawing Premium for WooCommerce: by Arosoft.se – 2.8.8.1<br>Starter Templates: by Brainstorm Force – 3.4.0<br>Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.25<br>WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.25<br>WooCommerce Payfast Gateway: by WooCommerce – 1.5.8<br>Wordfence Security: by Wordfence – 7.10.3<br>WP File Manager: by mndpsingh287 – 7.2<br>WPForms Lite: by WPForms – 1.8.3.1 Settings
    
    API Enabled: –<br>Force SSL: –<br>Currency: ZAR (R)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)
    
    Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages
    
    Shop base: #38 - /store/<br>Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.<br>Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.<br>My account: ? Page does not contain the [woocommerce_my_account] shortcode.<br>Terms and conditions: ? Page not set Theme
    
    Name: Storefront<br>Version: 4.5.2<br>Author URL: https://woocommerce.com/<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates
    
    Overrides: – Admin
    
    Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page
    
    Disabled Features: minified-js<br>new-product-management-experience<br>product-variation-management<br>settings<br>async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2023-09-06 09:12:08 +00:00<br>Options: ?<br>Notes: 104<br>Onboarding: completed Action Scheduler
    
    Complete: 3,280<br>Oldest: 2023-08-07 09:26:46 +0000<br>Newest: 2023-09-05 10:00:26 +0000
    
    Failed: 123<br>Oldest: 2023-02-20 11:36:08 +0000<br>Newest: 2023-09-05 07:55:58 +0000
    
    Pending: 5<br>Oldest: 2023-09-06 08:19:05 +0000<br>Newest: 2023-09-16 09:15:56 +0000 Status report information
    
    Generated at: 2023-09-05 10:00:43 +00:00<br>`

    Please see error found in the error logs

    2023-08-31T15:13:44+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 753664 bytes) in /usr/www/users/mondasutxh/wp-includes/class-wpdb.php on line 2459 2023-08-31T15:14:37+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /usr/www/users/mondasutxh/wp-includes/class-wpdb.php on line 2425 2023-08-31T15:14:42+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /usr/www/users/mondasutxh/wp-includes/class-wpdb.php on line 2425 2023-08-31T15:14:46+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /usr/www/users/mondasutxh/wp-includes/class-wpdb.php on line 2425 2023-08-31T15:15:02+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /usr/www/users/mondasutxh/wp-includes/class-wpdb.php on line 2425 2023-08-31T15:15:06+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /usr/www/users/mondasutxh/wp-includes/class-wpdb.php on line 2425 2023-08-31T15:15:14+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /usr/www/users/mondasutxh/wp-includes/class-wpdb.php on line 2425

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @intouchwithwendy

    From the error logs you provided, it looks like the issue is related to the PHP memory limit of your site. The error message “Allowed memory size of 134217728 bytes exhausted” indicates that the site has exceeded the allocated memory limit.

    To resolve the issue, please increase your WP Memory Limit from 256 MB to 512 MB, PHP Post Max Size from 128 MB to 2 GB, and PHP Time Limit from 600 to 1200.

    Feel free to contact your hosting provider if you need assistance. They can access your files and guide you through adjusting the settings.

    Let us know how that goes. Looking forward to helping you.

Viewing 1 replies (of 1 total)
  • The topic ‘Product variations prices not updating on frontend (correct prices in dashboard)’ is closed to new replies.