Product Variations – can’t save changes

  • Resolved daisuke

    (@kisa_jones)


    2 months, 3 weeks ago

    Hello,

    I’m trying to setup some variable products on WooCommerce. I have been successfully making some product variations however I am now having issues trying to create new product variations.

    I’m able to add custom product attributes and add them as variations, however when I press ‘Save changes’, each product variation number keeps losing its assigned value except one or two…

    When I re-select the correct value and hit save, it just reverts back to no selection each time.

    I tried to increase memory limit, to desactivated all plugins and theme but the problem still persist…

    Can you help me please?

Viewing 1 replies (of 1 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hello @kisa_jones,

    Thank you for reaching out.

    This is quite odd to see product variations not saving correctly.

    I tried to increase memory limit, to desactivated all plugins and theme but the problem still persist…

    I understand you also tried deactivating all plugins and theme, but the issue still persisted. Are you able to confirm the theme you switched to during the process? Also, did you only leave WooCommerce as the only active plugin when deactivating your plugins?

    In the meantime, please share the following WooCommerce logs:

    • System Status:?found under WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    • Error log:?found under WooCommerce > System Status > Logs
Viewing 1 replies (of 1 total)
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