Product Variants issue

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  • Hey there, @annafa88! Thanks for contacting us. I’m happy to help you.

    Where exactly do you see the error message? Is it when you try to add it to the cart, go to checkout, complete the order, or some place else?

    Is the error happening with one specific variation or any variation of the product?

    Can you please share a uncut screenshot of the error message with us? I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    I tried every variation of this product and did not see the error message.

    Does the issue happen 100% of the time on your end or just sometimes?

    Have you tried different browsers/devices/internet connections to check if it persists?

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

Viewing 1 replies (of 1 total)
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