• Resolved chefwildboar

    (@chefwildboar)


    I am creating a Food Product site and i am using the latest versions of WordPress and WooCommerce on a Multisite installation.

    I want to use the Full Site Editor

    At the precise moment i am getting an error when displaying the title it also displays the price information

    How can i fix that .

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor albarin

    (@albarin)

    Hi @chefwildboar! Thanks for reaching out!
    I’m sorry you are experiencing this issue. I understand that you are getting an error when displaying the title of a product.

    Could you please provide us with a screenshot so that we can see what you are describing?

    If you don’t already have a screenshot service installed, here are a few free options:

    There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/

    Could you also share a copy of your site’s System Status Report with us?
    You’ll find it at the top of the page under WooCommerce > Status > Get system report > Download for support (after you scroll down a bit). Once you have the System Status Report file, please attach it to your reply.

    Once we have more information, we’ll be able to assist you further.

    Thanks a lot!

    Thread Starter chefwildboar

    (@chefwildboar)

    Servus

    Here is the screenshot

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    Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – WC Pages
    
    Shop base: #5 - /shop/<br>Basket: #6 - /cart/<br>Checkout: #7 - /checkout/<br>My account: #8 - /my-account/<br>Terms and conditions: #31 - /terms_and_conditions/ Theme
    
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    WooCommerce Support: ? Not declared Templates
    
    Overrides: – Admin
    
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    Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>settings<br>async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2023-11-15 18:21:51 +01:00<br>Options: ?<br>Notes: 69<br>Onboarding: completed Action Scheduler
    
    Complete: 399<br>Oldest: 2023-11-09 19:22:08 +0100<br>Newest: 2023-11-15 15:35:02 +0100
    
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    Pending: 15<br>Oldest: 2023-11-15 15:41:44 +0100<br>Newest: 2023-11-17 21:04:24 +0100 Status report information
    
    Generated at: 2023-11-15 15:36:05 +01:00<br>`

    do you need any additional info

    Immer beim kochen

    Phillip Moringer

    Saif

    (@babylon1999)

    Hello @chefwildboar,

    What I’m seeing in your shop page is different from the screenshot. The title is now displaying as expected. :?)


    Link to image: https://d.pr/i/tN0Uey

    Let us know if you have any other questions or if I misunderstood your request.

    Thread Starter chefwildboar

    (@chefwildboar)

    Servus @saif

    I had to change the Them to a Non Block Theme. since i still am un able to create a properly working Block themed shop page.

    The problem resistes and I really would like to change to an Block Theme.

    If need i can change it back to a Block Theme, or supply a alternativa site with the same problem

    Immer beim kochen

    Phillip Moringer

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hello @chefwildboar,

    I understand your concern about the issues you’re experiencing with a block-themed shop page. To help you better, it would be great if you could switch back to the block theme temporarily or provide an alternative site where the issue persists. This will allow us to investigate the problem in detail and provide a more accurate solution.

    Please let us know which option works best for you.

    Thanks!

    Thread Starter chefwildboar

    (@chefwildboar)

    https://test.chefwildboar.com/shop/

    please se alternitive site

    Saif

    (@babylon1999)

    Hello @chefwildboar,

    https://test.chefwildboar.com/shop/

    please se alternitive site

    It seems that the FSE Foodie Blog theme doesn’t declare support for WooCommerce, meaning it might not be compatible. I recommend reaching out to the theme author for assistance. Here’s the direct link to their support page: FSE Foodie Blog Support Page

    Name: FSE Foodie Blog
    Version: 1.0.2
    Author URL: https://cretathemes.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ? Not declared Templates

    If you’re in search of a theme suited for a food shop, you might find the Vegan Food Shop theme interesting: Vegan Food Shop

    For more FSE themes optimized for WooCommerce, explore the selection available here.

    Hope this helps!

    Thread Starter chefwildboar

    (@chefwildboar)

    HI @babylon1999

    In also used the default theme Twenty twentyfour and had the same result.

    I have changed the theme to the default theme

    Immer beim Kochen

    Phillip Moringer

    Hi @chefwildboar

    I understand that even after using the default Twenty Twenty Four theme, the product titles are still not showing, correct?

    It could be due to caching. Please try to follow the steps below.

    • Clear all transients under WooCommerce > Status > Tools
    • Have your host purge the site/server cache
    • Clear your browser’s cache or try another browser or in incognito mode and see if that works

    Once all the steps are finished, can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

    If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

    If this did not resolve the issue, please provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Or, if you’d like someone else to do this work for you, our trusted partner, Codeable, has an offering where they will run this test for $150 USD. If there is time left, they will also fix the problems they found.

    Let us know how it goes!

    Thread Starter chefwildboar

    (@chefwildboar)

    Servus;

    Will try on a completely new Installation this evening.
    Using the Storefront or any Non-Block Theme is no problem, any FSE them the problem occurs

    I use Edge, Chrome, Firefox and Safire for debugging on different devices.

    Cache was also clear on each Browser.

    Immer beim Kochen

    Phillip Moringer

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