Product thumbnails not showing on mobile cart page

  • Resolved TotoMcGee

    (@kaluza)


    4 years, 4 months ago

    Hi there,

    I’m just wondering what it could be.

    When I add products to the cart on my mobile phone and check the cart page there are no product thumbnails shown. On the checkout page it’s fine.

    I disabled all plugins to see if one causes this but nope. No luck. I also changed the theme to twenty seventeen and still no thumbnails.

    Does anyone has an idea of what it could be?

    Thanks in advance.

    Kind regards,

    Thorsten

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Kyle M

    (@kylemcpheron)

    Hi Thorsten,

    I’ve had a look at your shop, and experienced the same as you described. On a desktop the cart page did show a thumbnail image, but when switching to mobile view, the image does not display.

    When looking at the browser inspector, it appears that there may be some custom CSS code that is hiding the image. Here is what I see:


    Link to image: https://d.pr/i/pcW8Yv/vsLjjHJgQO

    I can remove the display: none; part of the code, and the image appears, as seen here:


    Link to image: https://d.pr/i/LTg6E0/5Y3KJ2CdMN

    This code is either built into your theme, added with a plugin, or even added directly into the additional CSS area. I would expect that deactivating all plugins and changing themes to Storefront would display the image.

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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