• Resolved davidchapman1

    (@davidchapman1)


    Hi I am having issues with a couple of sites where you cant chnage the size of the product thumbnails?

    They seem to load at 100px width and height. they have been cropped by WordPress and added by the system.

    I have set my media to thumbnails at 200px x 200px both in the media settings as well as the woocommerce settings?

    All the thumbnails are pixillated and there down seem to be a suitable solution to this.

    I have used a plugin to regenerate the thumbnails as well as the woocommerce option which now just adds a notice that doesn’t seem to go away, “Thumbnail regeneration is running in the background. Depending on the amount of images in your store this may take a while.” as well as nothing is changing with the thumbnails.

    Could you plesae advise how best to change the thumbnails from the default setting of 100px 100px?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter davidchapman1

    (@davidchapman1)

    Just as a note the message has now finally disappeared so I would guess the regeneration is now complete.

    Unfortunately no change to the image sizes and pixilation? Even if I reload the product image again or a new version for testing?

    Please advise how to resolve the product image sizing issue.

    Thanks

    Mirko P.

    (@rainfallnixfig)

    Hi @davidchapman1,

    The majority of blurry image incidents are caused by theme styling overriding the default behavior, meaning the design of the theme has image dimensions in pixels that may not play nicely with WooCommerce.

    First, I’d recommend reaching out to your theme authors. They should be able to provide you some insights on this. Alternatively, you can use a plugin like WooThumbs that should fix that.

    Let us know how it goes.

    Thread Starter davidchapman1

    (@davidchapman1)

    Thanks Mirko

    As always that was the type answer I was generally expecting!

    I guess I will debug this and get back to you, then maybe you will take a look?

    Mirko P.

    (@rainfallnixfig)

    Hi @davidchapman1,

    Sure! Since the design is controlled by the theme or any plugin you may have installed there is not much WooCommerce can do to change that. You would need first to check with the theme developers. They should be able to fix it so there would be no need to install another plugin for the thumbnails.

    Cheers.

    Thread Starter davidchapman1

    (@davidchapman1)

    Hi Mirko

    Just thought I would supply the fix after much investigation and wasted hours for others to use if needed. As stated I have debugged this but it would have been far quicker if you guys could have supplied at least some direction!

    To resolve this blurred product slider thumbnail please visit: https://docs.woocommerce.com/document/image-sizes-theme-developers/#section-3

    add_filter( ‘woocommerce_get_image_size_gallery_thumbnail’, function( $size ) {
    return array(
    ‘width’ => 300,
    ‘height’ => 300,
    ‘crop’ => 0,
    );
    } );`

    Here you can change the image sizes Woocommerce crops the images to.

    As this function is on the Woocommerce website it would have been great if you could have pointed me in this direction.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Product Thumbnails’ is closed to new replies.