Product table Body display blank on Print & download invoice

  • Resolved testineed

    (@testineed)


    4 years, 2 months ago

    I have been using this plugin and it works correctly on some orders but on some, it print invoice produce table with empty data for details refer below screenshot.
    https://prnt.sc/w9oja5

    Also for further information, it only happens when an order comes from ebay. I have integrated and sync ebay to woocommerce.

    It workes correctly on some ebay orders. But on some ebay orders product having no image display as blank or empty in product tabel data in invoice as mention in above screenshot.

    So could you please check & let me know as possible.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @testineed,

    Since the plugin fetches the data from product details, the items need to be present in the woocommerce site to reflect in the invoices and labels generated by the plugin.

    Thread Starter testineed

    (@testineed)

    Hi.

    Items are already display in woocommerce orders. for details refer below screenshot.
    https://prnt.sc/wbi1t6.

    But When I click on print invoice it doesn’t display properly. for details refer below screenshot.
    https://prnt.sc/wbi3e9

    So could you please check and let me know asap.

    • This reply was modified 4 years, 2 months ago by testineed.
    Plugin Author WebToffee

    (@webtoffee)

    hi @testineed,

    As you can see in the screenshots, those items names are not displayed as links, which means the item is not present in the site. This is the reason why the invoice is not reflecting the data.

Viewing 3 replies - 1 through 3 (of 3 total)
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