Product Syncing Failure
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Our product import and sync continually hangs at 89% and never completes and eventually errors out. All errors documented are for the service-runner action no other actions seem to fail. Copied below are the logs
` WordPress Environment WordPress address (URL): https://halifaxstreet.com Site address (URL): https://halifaxstreet.com WC Version: 8.8.2 REST API Version: ? 8.8.2 Action Scheduler Version: ? 3.7.4 Log Directory Writable: ? WP Version: 6.5.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en External object cache: – Server Environment Server Info: Apache PHP Version: 8.1.27 PHP Post Max Size: 32 MB PHP Time Limit: 1200 PHP Max Input Vars: 1000 cURL Version: 7.87.0 OpenSSL/1.1.1w SUHOSIN Installed: – MySQL Version: 10.6.16-MariaDB-cll-lve Max Upload Size: 32 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? Database WC Database Version: 8.8.2 WC Database Prefix: wp_ Total Database Size: 73.14MB Database Data Size: 48.38MB Database Index Size: 24.76MB wp_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.17MB + Index: 0.19MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 4.02MB + Index: 7.63MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 4.02MB + Index: 3.53MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.11MB + Index: 0.09MB + Engine InnoDB wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_iwp_backup_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mclean_refs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 11.16MB + Index: 1.22MB + Engine InnoDB wp_postmeta: Data: 10.28MB + Index: 4.55MB + Engine InnoDB wp_posts: Data: 5.41MB + Index: 0.33MB + Engine InnoDB wp_post_smtp_logmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_post_smtp_logs: Data: 4.52MB + Index: 0.00MB + Engine InnoDB wp_simple_history: Data: 1.02MB + Index: 0.44MB + Engine InnoDB wp_simple_history_contexts: Data: 5.02MB + Index: 5.03MB + Engine InnoDB wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.30MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.11MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.11MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.13MB + Index: 0.13MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wmh_deleted_media: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wmh_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wmh_save_scan_content: Data: 0.39MB + Index: 0.00MB + Engine InnoDB wp_wmh_temp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wmh_unused_media_post_id: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wmh_used_media_post_id: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wmh_whitelist_media_post_id: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_square_customers: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wsp_mails: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wsp_sessions_v2: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts attachment: 272 custom_css: 2 et_body_layout: 2 et_footer_layout: 1 et_header_layout: 7 et_pb_layout: 22 et_template: 19 et_theme_builder: 1 nav_menu_item: 5 page: 7 post: 3 product: 185 product_variation: 487 revision: 104 shop_coupon: 3 shop_order: 104 shop_order_refund: 4 wp_block: 23 wp_global_styles: 1 Security Secure connection (HTTPS): ? Hide errors from visitors: ? Active Plugins (14) All-in-One WP Migration Unlimited Extension: by ServMask – 2.56 All-in-One WP Migration: by ServMask – 7.81 Facebook for WooCommerce: by Facebook – 3.1.15 Media Cleaner: by Jordy Meow – 6.7.3 Meta pixel for WordPress: by Facebook – 3.0.16 Post SMTP: by Post SMTP – 2.9.0 Simple History: by P?r Thernstr?m – 4.14.0 WooCommerce.com Update Manager: by Automattic – 1.0.2 WooCommerce Shipping & Tax: by WooCommerce – 2.5.4 WooCommerce Side Cart Premium: by XootiX – 1.2 WooCommerce Square: by WooCommerce – 4.6.1 WooCommerce: by Automattic – 8.8.2 WP File Manager: by mndpsingh287 – 7.2.6 WPMU DEV Dashboard: by WPMU DEV – 4.11.26 Inactive Plugins (7) Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2 Google Listings and Ads: by WooCommerce – 2.6.7 Hummingbird Pro: by WPMU DEV – 3.7.4 Jetpack: by Automattic – 13.3.1 Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.26.8 Media Hygiene: by Media Hygiene – 2.0.0 Smush Pro: by WPMU DEV – 3.16.2 Must Use Plugins (1) WordPress automation by Installatron: by – Settings API Enabled: – Force SSL: – Currency: CAD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) variation (variation) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – Logging Enabled: ? Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 74 MB WC Pages Shop base: #8 - /shop/ Cart: #647 - /cart/ Checkout: #652 - /checkout/ My account: ? Page not set Terms and conditions: #740 - /terms_refund_returns/ Theme Name: Divi Child Theme Version: 1.0.0 Author URL: https://www.elegantthemes.com Child Theme: ? Parent Theme Name: Divi Parent Theme Version: 4.25.0 Parent Theme Author URL: https://www.elegantthemes.com WooCommerce Support: ? Templates Overrides: – Square Environment: Production Tokenization Enabled: – Debug Mode: Off Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked product-pre-publish-modal remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-custom-fields settings async-product-editor-category-field launch-your-store Daily Cron: ? Next scheduled: 2024-04-21 14:29:26 -06:00 Options: ? Notes: 178 Onboarding: completed Action Scheduler Complete: 18,525 Oldest: 2024-03-20 13:40:06 -0600 Newest: 2024-04-20 13:06:05 -0600 Failed: 101 Oldest: 2024-04-19 23:08:57 -0600 Newest: 2024-04-20 11:51:29 -0600 In-progress: 1 Oldest: – Newest: – Pending: 6 Oldest: 2024-04-20 13:11:05 -0600 Newest: 2024-04-27 11:50:58 -0600 Status report information Generated at: 2024-04-20 13:08:19 -06:00 `
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