Product synchronisation inconsistant and always partial
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Hi there,
My Woocomerce products are not synching properly with my google listings account. Currently, 280 products (out of around 430) are unaccounted for, and have been for a couple of weeks now. Some products (around 60) have actually unsynched and disappeared from the Merchant Center altogether in the past couple days.
– I made sure all the products were set to “Sync & Show”, they all have been with no exception or change for at least a week.
– I’ve had some approbations issues but they’ve been fixed on Google’s side, for the most partHere is the SSR :
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Hide errors from visitors: ? ### Active Plugins (49) ### WPML Multilingual CMS: by OnTheGoSystems – 4.4.10 WPWeb Updater: by WPWeb – 1.0.5 Contact Form 7: by Takayuki Miyoshi – 5.4.2 Crisp: by Crisp – 0.29 Customer Reviews for WooCommerce: by CusRev – 4.22 Google Tag Manager for WordPress: by Thomas Geiger – 1.13.1 Read More: by Edmon – 2.8.1 Facebook for WooCommerce: by Facebook – 1.10.1 Flamingo: by Takayuki Miyoshi – 2.2.2 Fusion Builder: by ThemeFusion – 2.2.3 Fusion Core: by ThemeFusion – 4.2.3 Avada Custom Branding: by ThemeFusion – 1.2 Google Listings and Ads: by WooCommerce – 1.3.0 If Menu - Visibility control for menu items: by Layered – 0.16.2 Imagify: by WP Media – 1.10 Shortcodes Anywhere or Everywhere: by David Gewirtz – 1.4.2 Login No Captcha reCAPTCHA (Google): by Robert Peake and Contributors – 1.6.11 Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: by Sendinblue – 3.1.15 Meta Tag Manager: by Marcus Sykes – 2.2 oasis: by Oasis Technologie – 1.0.0 PetMobile Advisor: by PAL-TI – 1.0.2 PW WooCommerce Bulk Edit: by Pimwick LLC – 2.89 PWA: by PWA Plugin Contributors – 0.6.0 Relevanssi: by Mikko Saari – 4.13.2 Slider Revolution: by ThemePunch – 6.2.6 WCMp Paypal Adaptive Gateway: by WC Marketplace The Grey Parrots – 1.0.3 User Email Verification for WooCommerce: by XLPlugins – 3.5.0 Ultimate Gift Cards For WooCommerce: by MakeWebBetter – 2.1.3 WooCommerce All Products For Subscriptions: by SomewhereWarm – 3.1.13 (update to version 3.1.29 is available) WooCommerce Stripe Gateway: by WooCommerce – 5.3.0 WooCommerce Multilingual: by OnTheGoSystems – 4.11.6 WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.9.3 WooCommerce - Points and Rewards: by WPWeb – 1.0.9 WooCommerce Price Based on Country (Basic): by Oscar Gare – 2.0.22 WOOF - WooCommerce Products Filter: by realmag777 – 2.2.2.1 WooCommerce Canada Post Shipping: by WooCommerce – 2.5.7 (update to version 2.5.20 is available) WooCommerce Subscriptions: by WooCommerce – 3.0.13 (update to version 3.1.4 is available) WooCommerce: by Automattic – 5.4.2 (update to version 5.5.2 is available) Wordfence Security: by Wordfence – 7.5.4 Yoast SEO: by Team Yoast – 16.8 WP BrowserUpdate: by Marco Steinbrecher – 4.3.3 WP Mail Logging: by Wysija – 1.9.8 WP Mail SMTP: by WPForms – 3.0.2 WP Rocket: by WP Media – 3.9.0.5 Redirection for Contact Form 7: by Query Solutions – 2.3.5 WPForms Lite: by WPForms – 1.6.8.1 WPML Media: by OnTheGoSystems – 2.6.4 WPML String Translation: by OnTheGoSystems – 3.1.8 WPML Translation Management: by OnTheGoSystems – 2.10.6 ### Inactive Plugins (6) ### Coupon Box for WooCommerce: by VillaTheme – 2.0.2.2 Extendons: Woocommerce Registration Plugin - Add Custom Registration Fields: by Extendons – 2.0.1 First Order Discount Woocommerce: by WooExtend – 1.19 Query Monitor: by John Blackbourn – 3.7.1 Sendinblue - WooCommerce Email Marketing: by Sendinblue – 2.0.28 WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: CAD ($) Currency Position: right Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: booking (booking) external (external) grouped (grouped) pw gift card (pw-gift-card) simple (simple) subscription (subscription) variable (variable) variable-subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? ### WC Pages ### Shop base: #5 - /fr/produits/ Cart: #19411 - /cart/ Checkout: #19412 - /checkout/ My account: #19413 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Avada Child Version: 1.0.0 Author URL: https://theme-fusion.com Child Theme: ? Parent Theme Name: Avada Parent Theme Version: 6.2.3 Parent Theme Author URL: https://themeforest.net/user/ThemeFusion WooCommerce Support: ? ### Templates ### Overrides: Avada-Child-Theme/woocommerce/cart/cart-shipping.php Avada/woocommerce/cart/cart.php Avada/woocommerce/checkout/form-pay.php version 3.4.0 is out of date. The core version is 5.2.0 Avada/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0 Avada/woocommerce/checkout/thankyou.php Avada-Child-Theme/woocommerce/content-product-cat.php Avada-Child-Theme/woocommerce/content-product.php Avada-Child-Theme/woocommerce/loop/add-to-cart.php Avada/woocommerce/loop/loop-start.php Avada/woocommerce/single-product/add-to-cart/variable.php Avada/woocommerce/single-product/short-description.php Avada/woocommerce/single-product/tabs/additional-information.php Avada/woocommerce/single-product/tabs/description.php Outdated Templates: ? Learn how to update ### Subscriptions ### WCS_DEBUG: ? No Subscriptions Mode: ? Live Subscriptions Live URL: https://petmobile.ca Subscription Statuses: wc-active: 12 wc-on-hold: 12 wc-cancelled: 23 WooCommerce Account Connected: ? Yes Active Product Key: ? Yes Custom Retry Rules: ? No Custom Retry Rule Class: ? No Custom Raw Retry Rule: ? No Custom Retry Rule: ? No Retries Migration Status: ? Completed Report Cache Enabled: ? Yes Cache Update Failures: ? 0 failure ### Store Setup ### Country / State: Canada — Quebec ### Subscriptions by Payment Gateway ### other: wc-cancelled: 2 wc-on-hold: 3 Stripe: wc-active: 12 wc-cancelled: 21 wc-on-hold: 9 ### Payment Gateway Support ### Stripe: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions pre-orders PayPal Standard: subscriptions gateway_scheduled_payments subscription_payment_method_change_customer subscription_cancellation subscription_suspension subscription_reactivation products refunds PayPal Reference Transactions Enabled: ? No ### Geolocation debug info ### Default customer location: geolocation MaxMind GeoIP database: ? MaxMind GeoIP license: ? MM_COUNTRY_CODE: ? GEOIP_COUNTRY_CODE: ? HTTP_CF_IPCOUNTRY: CA HTTP_X_COUNTRY_CODE: ? HTTP_X_REAL_IP: ? HTTP_X_FORWARDED_FOR: 76.65.242.132 REMOTE_ADDR: 76.65.242.132 Real external IP: 76.65.242.132 WCPBC_USE_REMOTE_ADDR: – Geolocation Test: ? ### PBC Settings ### Version: 2.0.22 Base location: CA:QC Base currency: CAD Price Based On: billing Shipping: – Test mode: – Test country: – Load products price in background: – Prices entered with tax: – Calculate tax based on: shipping Display prices in the shop: excl ### All Products for WooCommerce Subscriptions ### Template Overrides: – ### Action Scheduler ### Complete: 1,456 Oldest: 2021-07-10 17:53:59 +0000 Newest: 2021-08-09 18:49:32 +0000 Failed: 116 Oldest: 2021-07-09 13:05:43 +0000 Newest: 2021-08-09 16:47:35 +0000 Pending: 18 Oldest: 2021-08-10 03:00:00 +0000 Newest: 2021-09-30 14:51:40 +0000 ### Status report information ### Generated at: 2021-08-09 14:02:14 -05:00
The most recent Listings & Ads error log:
2021-08-09T16:47:35+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 2 products: [{"woocommerce_id":35485,"google_id":"online:en:CA:gla_35485"},{"woocommerce_id":35486,"google_id":"online:en:CA:gla_35486"}] 2021-08-09T16:47:37+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::delete_by_batch_requests Invalid product ID: 35487 2021-08-09T16:47:38+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 2 products: [{"woocommerce_id":35485,"google_id":"online:en:CA:gla_35485"},{"woocommerce_id":35486,"google_id":"online:en:CA:gla_35486"}] 2021-08-09T16:47:39+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::delete_by_batch_requests Deleted 0 products: [] 2021-08-09T16:47:39+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::delete_by_batch_requests Failed to delete 1 products from Merchant Center: [{"woocommerce_id":35487,"errors":{"notFound":"item not found"},"google_id":"online:en:CA:gla_35487"}] 2021-08-09T16:53:33+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 2 products: [{"woocommerce_id":35485,"google_id":"online:en:CA:gla_35485"},{"woocommerce_id":35486,"google_id":"online:en:CA:gla_35486"}] 2021-08-09T16:55:57+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 2 products: [{"woocommerce_id":35485,"google_id":"online:en:CA:gla_35485"},{"woocommerce_id":35486,"google_id":"online:en:CA:gla_35486"}] 2021-08-09T16:56:00+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products: [{"woocommerce_id":54361,"google_id":"online:en:CA:gla_54361"}] 2021-08-09T16:56:03+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 3 products: [{"woocommerce_id":35485,"google_id":"online:en:CA:gla_35485"},{"woocommerce_id":35486,"google_id":"online:en:CA:gla_35486"},{"woocommerce_id":54361,"google_id":"online:en:CA:gla_54361"}] 2021-08-09T18:49:32+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\BatchProductHelper::validate_and_generate_update_request_entries Skipping product (ID: 29748) because it does not pass validation: {"woocommerce_id":29748,"errors":["[imageLink] This value is not a valid URL."]} 2021-08-09T18:49:32+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\BatchProductHelper::validate_and_generate_update_request_entries Skipping product (ID: 29743) because it does not pass validation: {"woocommerce_id":29743,"errors":["[imageLink] This value is not a valid URL."]}
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