Product sync issue

  • Resolved Haja

    (@hajakutbudeen)


    1 year, 5 months ago

    Hello there,

    Recently, we split our website from a single site to a multisite setup, transitioning from “sample.com” to “sample.bh.” After this transition, we disconnected our Google Merchant Center account from “sample.com” and reconnected it to “sample.bh.” While the connection is established, we are encountering an issue where our products are not syncing.

    During a connection test, I attempted to sync a single product and received the following error message:

    “ResponseError submitting product to Google: Google Merchant Center has not been set up correctly. Please review your configuration.”

    I hope this revised sentence helps convey the information clearly. Please advise

Viewing 1 replies (of 1 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @hajakutbudeen

    Recently, we split our website from a single site to a multisite setup, transitioning from “sample.com” to “sample.bh.”

    You can’t activate the Google Listings & Ads plugin across a network. However, you can certainly activate it individually on each site within a Multi Site. This way, each site operates independently, just as if it were a separate site.

    Further information can be found here: https://woocommerce.com/document/google-listings-and-ads/faqs/#section-41

    “ResponseError submitting product to Google: Google Merchant Center has not been set up correctly. Please review your configuration.”

    Since you changed your domain, you need to re-verify your website. Please follow these steps to disconnect the previous account properly:

    Next, go to Marketing > Google Listings & Ads and set up the connection again to automatically re-verify the website, claim the website, and re-upload your feed.

    Detailed information can be found here: https://woocommerce.com/document/google-listings-and-ads/faqs/#reverify-website

    Let us know how that goes. Looking forward to helping you.

Viewing 1 replies (of 1 total)
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