Product Status Won’t Update

  • Resolved theprinze

    (@theprinze)


    4 years, 8 months ago

    I have a product that was originally an external product. When saving it from Dokan dashboard selecting product as “simple” the product type did not change after save still shows as external. I thought maybe it was a Pro issue so I deactivated pro version and the same issue occurs with just the lite version.

    I tried the same thing with Dokan version 2.9.31 and pro version 2.9.16 and woocommerce 3.9.3 and it works fine. So, it’s either and issue with Dokan Lite new version or Woocommerce or both. This is the only thing I noticed so far. I’m not able to update on my live site with this type of issue. Hopefully it is resolved soon.

    Thanks and happy troubleshooting

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  • Hello @theprinze,

    Please note that Dokan-lite or pro does not have the product type support Simple or External so when you are editing an external type of product from the frontend it is not updating because Dokan does not have this functionality. If it supported External affiliate then you could get data from the correct meta and update it.

    I hope you got my point.

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