Product status Out of Stock?

  • Resolved Phenix

    (@proshop)


    3 years, 2 months ago

    Hi

    We have a Variable product and each of the variations has a Stock Quantity associated to it.

    However, on the Products dashboard it is saying it is Out of Stock, when it isn’t.

    Surely the variation levels should feed up to the parent product showing it as in stock?

    If I view the product everything works fine and the product is in stock with the correct quantities.

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  • Mirko P.

    (@rainfallnixfig)

    Hi @proshop,

    If you manage the stock at variations level and it appears as out of stock although you’re sure there is enough stock quantity for the variations, then more likely the issue is due to a conflict with your theme or with another plugin that is controlling the stock.

    You can read more about plugin and theme conflicts in our Self-Service Guide.

    Thanks.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
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