Product showing non-existant variations

Hello!

I’ve came across a strange behavior: while we have hundreds of variable products in our site, there is one product, and I can see this fault in this particular product only: while selecting a certain combination that we know for a fact doesn’t exist in the system – like, there are no combination of these variables, they were deleted when creating the product, as we do in all the others – the site displays a message “there is no product available matching the criteria”. When in the other similar products, the unavailable options get a red cross on them when we pick other relevant options, not allowing the customer to select them. This is the expected bahavior – placing a red X on the option swatches, not displaying the “unavailable” message.

While I don’t know if this is caused by your plugin or by Woocommerce itself, I had to place this question here. I will test with the plugin disabled to check if there is any difference. Meanwhile, maybe someone can point me into the right direction?

Thanks!

• This topic was modified 1 year, 9 months ago by msdesignfoto. Reason: typo

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